Head of Engineering, Demand (UK)

About JustPark

JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences.

We’ve always believed parking should be easier-from end to end. That’s why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality.

ParkHub revolutionized event parking in the US; optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task.

Now, as one unified company, we’re combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers.

About the Role

We’re looking for a Head of Engineering (Demand) to lead the engineering teams that power the demand side of JustPark’s UK platform. This is a leadership-first role reporting to the SVP of Product & Engineering, working alongside the Head of Product (UK) and the Head of Engineering (Supply). This is a hybrid role with 3 days in our King's Cross office in London.

This role represents an evolution in how we build our engineering leadership team. We have strong Principal Engineers, Tech Leads, and a dedicated Platform/DevOps function already in place to drive architectural and deep technical decisions. What we need now is someone who leads with engineering management, delivery, and people development, backed by genuine technical fluency rather than defined by it.

You’ll be responsible for leading approximately 15–20 engineers across four squads: Apps (iOS & Android), Core Demand (Frontend & Backend), Pricing, and Platform/DevOps. Your mission is to build a high-performing, accountable engineering organisation that ships quality software predictably and sustainably-and to be the kind of leader who makes every engineer on your team better.

You’ll also play a key role in driving adoption of AI assisted and agentic development practices across your teams - we’re actively embracing tools like Claude Code and rethinking how our engineers work in an AI-augmented world.

Key Responsibilities

People Leadership & Team Development

• Lead, coach, and develop a team of approximately 15–20 engineers across multiple squads, including Tech Leads and Senior Engineers
• Conduct regular 1:1s, performance reviews, and career development conversations
• Have the hard conversations: give direct, constructive feedback and hold people accountable to high standards
• Foster a culture of ownership, psychological safety, and continuous improvement
• Recruit and onboard engineering talent as the team scales, raising the bar with each hire
• Champion engineering wellbeing and sustainable pace, intervening early when teams are at risk

Delivery & Execution

• Own engineering delivery across the Demand domain-ensuring work is planned, tracked, and shipped on time and to a high standard
• Deeply involved in delivery mechanics, not just high-level steering
• Drive delivery predictability through disciplined sprint execution, clear capacity planning, and proactive risk management
• Establish engineering metrics (DORA or equivalent) that give leadership and squads clear visibility into delivery health.
• Establish clear reporting cadences so that delivery progress, blockers, and risks are visible to leadership at all times

Quality & Operational Excellence

• Drive a quality-first engineering culture
• Own incident response with clear SLAs and ensure post-mortems drive real improvement
• Reduce bug volume and improve resolution times through systematic root cause analysis
• Champion observability, monitoring, and alerting across all Demand systems
• Balance feature work with technical health

Cross-Functional Collaboration

• Work in lockstep with the Head of Product (UK) & Head of Engineering (Supply) to align on product and engineering priorities such as delivery trade-offs and platform consistency 
• Partner with Commercial, Operations, Marketing, and Data teams to ensure engineering initiatives deliver business outcomes
• Present engineering progress, metrics, and risks to senior leadership clearly and regularly

AI-Augmented Engineering & New Ways of Working

• Champion the adoption of AI assisted development tools (Claude Code, agentic coding workflows) across your engineering teams - set expectations, remove blockers, and measure impact
• Help shape the cultural shift: encourage experimentation, reduce fear of new workflows, and ensure the team sees AI tooling as an enabler rather than a threat