Lead Business Analyst - Digital (Contract)

Lead Business Analyst  

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world. 

Role: 

You will be client facing and work as part of a cross functional team including designers, product managers, technologists and quality assurance engineers. The types of projects are varied, from websites and apps to marketing and data-focused products.  

You will typically work in one of two phases: 

- Discovery: helping our clients shape large digital products and technology projects, understanding the scope, technology and delivery approach, as well as the business case and rationale for investment.  

- Delivery: working as part of a team to build and deploy products for our clients. In this type of project, you will typically be responsible for running workshops,  and creating documentation,  and user stories, and other artefacts throughout the ready for development lifecycle.  

We value curiosity, clarity and attention to detail as the core capabilities of all members of our Product team. If this sounds like you, we would love to hear from you 

Key Responsibilities:  

• Running and attending workshops with clients, partners and vendors to gather inputs and information that contribute to solving client problems. 

• Producing documentation including detailed user stories, user story maps, process flows (BPMN would be ideal), traceability matrices, data dictionaries, data flows, workflows (BPMN 2.0 would be ideal), capability maps, context diagrams, wiki pages, requirements documents, and integration specifications. and user stories. 

• Producing and contributing to client-facing slide decks and documents to help bring clarity to complex problem spaces. 

• Data analysis activities to support product requirements and key decision making. 

• Working as part of a cross functional Agile team in the delivery of digital products. 

• Attending and, at times, facilitating regular agile ceremonies such as sprint planning, stand-ups, retrospectives and showcases. 

• Bring alignment between business objectives and value, user experience and technical delivery components. 

• Continuously searching for ways to improve both client and internal processes. 

*Mapping integrations and data flow experience required