Logistics Coordinator

Who we are…  

At Odysea, we believe that slow food is the necessary antidote to the restlessness of modern life. It brings us together, feeds conversation, creates new traditions, new rituals, and new stories. For us, life revolves around the kitchen table in Greece, and we want everything we create to reflect that. It’s simple: we only sell food that we would happily share with our own family.  

For the past 30 years, Odysea has worked with specialist suppliers to bring the finest Greek and Mediterranean products to the UK. Every product we supply has a story or something special about it: when a producer serenades their goats with classical music or painstakingly transports their beehives by boat, you can really taste their passion and dedication in the end product – and that’s the real secret ingredient.  

We are an entrepreneurial and dedicated team that values our family culture and takes personal accountability for our customers’ and suppliers’ satisfaction. Our teams operate in a rapidly growing, fast-paced, highly pressurised environment where individuals are expected to deliver against tight deadlines. We want people who are passionate, energetic, innovative, and flexible to operate in our dynamic environment.  

What we’re looking for…

We are seeking an experienced Logistics Coordinator to support the day-to-day execution of our UK logistics operation for imported food products.  

Reporting to the UK Supply Chain Lead this role sits at the centre of the supply chain, coordinating orders, transport, inventory visibility, and third‑party logistics partners to ensure customers are served efficiently, compliantly, and with minimal risk. You will work across retail, wholesale, OEM, catering, and e‑commerce channels, operating in a fast‑paced, multi‑3PL environment.

This is a great opportunity for someone enjoys coordination, problem‑solving, data accuracy, and working across multiple stakeholders, and is a great opportunity to further your experience in FMCG food logistics and e‑commerce fulfilment.

The role is based in Leyton, London (UK) and working from the office full time.

Your day to day responsibilities…

Order Processing & Customer Fulfilment

• Process daily orders across retail, wholesale, OEM, catering, and e‑commerce channels
• Manage EDI, web‑EDI, and customer system orders with a strong focus on accuracy and timeliness
• Coordinate order fulfilment with approved third‑party warehouses
• Reconcile despatch documentation, delivery confirmations, and sales invoices
• Support onboarding of new e‑commerce and wholesale customers
• Manage platform‑based customer fulfilment processes, including PO validation, ASN creation, dispatch coordination, invoicing, and shortage management

Inbound Logistics & Transport Coordination

• Coordinate inbound deliveries from UK ports to third‑party warehouses
• Book and manage collections using approved transport providers
• Coordinate inbound, outbound, chilled, and frozen transport movements
• Schedule deliveries, optimise loads, and support service recovery when issues arise
• Ensure deliveries meet customer booking rules, cut‑off times, and channel‑specific requirements
• Monitor transport performance and escalate risks when required

Inventory Visibility & 3PL Coordination

• Maintain accurate visibility of stock across multiple 3PL warehouses and stock‑in‑transit
• Coordinate stock reconciliations, investigations, and discrepancy resolution
• Monitor stock age, availability, and allocation to support customer service
• Work closely with Sales to highlight constraints, risks, and ageing stock
• Escalate recurring 3PL performance or accuracy issues

Food Safety & Product Risk (Indirect Oversight)

• Monitor shelf‑life, stock age, and product integrity across all storage locations
• Support FIFO / FEFO compliance through reporting and escalation
• Coordinate temperature‑controlled logistics (chilled and frozen)
• Identify and escalate risks relating to short‑dated, damaged, or compromised stock
• Support investigations into quality complaints, delivery issues, or food safety incidents
• Ensure 3PL partners operate in line with agreed food handling, storage, and traceability standards

Supply & Demand Data Support

• Maintain supply and inventory data by SKU and customer
• Collect demand inputs from Sales (new customers, promotions, volume changes)
• Produce clear stock, shortage, and risk visibility to support decision‑making
• Maintain Excel‑based tracking and reporting
• Support planning discussions with accurate, timely data