1 x Service Supervisor : Empangeni KZN Branch 17
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1 x Service Supervisor : Empangeni KZN Branch 17 at Rentokil Initial is an onsite role in Empangeni, South Africa. JobGrid keeps the source boundaries intact, normalizes the posting into comparable role facts, and sends candidates to the original public application page with referral parameters. The payload shows source timestamps for freshness; no salary is provided here.
- On-site role in Empangeni, South Africa.
- Source posted at 2026-06-08T08:32:10.414000+02:00 and last checked at 2026-06-08T11:00:05.415556+02:00.
- JobGrid preserves the employer description separately and uses the structured job facts for the publisher-value copy.
- Application routing goes to the original public application page with non-personal referral parameters.
To lead, coordinate, motivate and develop a team of service colleagues to provide world class services to our customers whilst ensuring achievement of all relevant service KEY PERFORMANCE INDICATORS (KPI’s). To intervene purposefully to optimise service performance with individuals, or the team, by taking timely and effective action when KPI’s are not being achieved or by identifying and then rolling out best practice when they are being exceeded.To deliver quality service in full compliance to Health, Safety & Environmental requirements in line with Company standards and expectations.
To facilitate overall customer retention by ensuring that excellent front line relationships are maintained with customers by:
- Assuring service quality by frequent site QUALITY ASSURANCE (QA) visits.
- Continually developing service colleague competency via frequent field coaching and subsequent performance feedback (Technician Performance Assessment (TPA).
- Developing and maintaining a positive high personal profile with our customers (including selected CUSTOMER CARE MANAGEMENT (CCM) / Tiered Customers).