encora10

AI Ops Engineer

🇸🇬 Singapore, Сінгапур, Сінгапур На місці Опубліковано Тра 22, 2026
Формат роботи На місці
Мова English
Опубліковано 22 травня 2026 р.
Остання перевірка 05 червня 2026 р.

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2 локацій
Сінгапур
  • Singapore, Сінгапур
  • Сінгапур
Контекст JobGrid

Огляд ролі від JobGrid

AI Ops Engineer at encora10: Singapore, Сінгапур, Сінгапур; На місці. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.

  • Location and workplace: Singapore, Сінгапур, Сінгапур, На місці
  • Source freshness: checked by JobGrid on 2026-06-05.
  • Application path: candidates continue to the employer application page with non-personal referral tags.

 AI OPS ENGINEER

 

Important Information

Location: Singapore

 

Responsibilities:

  • Architect, deploy, and optimize Splunk ITSI dashboards, KPIs, glass tables, and service maps.
  • Continuously enhance visibility into the health and performance of applications and infrastructure.
  • Leverage observability data to investigate system issues and anomalies in real-time.
  • Identify root causes using advanced event correlation, log analysis, and telemetry patterns.
  • Apply machine learning models to detect anomalies, forecast system behavior, and prevent outages.
  • Collaborate with data teams to operationalize predictive analytics for IT incident management.
  • Maintain and automate the synchronization of Configuration Items (CIs) from ServiceNow to Splunk.
  • Ensure accurate service correlation and dependency mapping across platforms.

Requirement:

  • Degree in Computer Science, Engineering, Information Systems, or equivalent.
  • Hands-on experience with Splunk ITSI or similar observability platforms.
  • Strong knowledge of ServiceNow, including CMDB and CI relationships.
  • Familiarity with machine learning for anomaly detection and predictive analytics.
  • Proficient in scripting (Python, linux) for automation.
  • Understanding of ITIL and modern IT operations practices.
  • Analytical mindset with strong troubleshooting and investigation skills using observability data.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality