Mobile Billing Analyst
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Mobile Billing Analyst at Focus Group: Shoreham-by-Sea, Велика Британія; Гібридно; Повна зайнятість; Фінанси, право та комплаєнс. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Shoreham-by-Sea, Велика Британія, Гібридно
- Role classification: Фінанси, право та комплаєнс, Повна зайнятість
- Source freshness: checked by JobGrid on 2026-05-30.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Mobile Billing Specialist
Shoreham-by-Sea (2 days per week in office)
Full-time | Permanent
(Internal Job Level Reference : Senior Associate)
About the Role
We’re looking for a highly organised and detail-driven Mobile Billing Specialist to join our growing team. This role sits at the heart of the mobile operation, co-managing day-to-day billing activities across internal and external systems.
Working in a fast-paced environment, you’ll collaborate closely with account managers, provisioning teams, suppliers, and wider billing teams to ensure billing accuracy, efficiency, and continuous improvement. This is a fantastic opportunity to build deep expertise across billing systems, supplier management, and cross-functional operations.
Key Responsibilities
- Manage and respond to queries within the billing mailbox, ensuring timely and professional communication
- Perform weekly bill run checks, identifying and resolving issues such as unallocated usage, missing services, and incorrect data
- Review Profit & Loss accounts to identify billing anomalies, rating errors, and revenue opportunities
- Support the monthly billing cycle, ensuring all supplier files are processed, services allocated, and products correctly mapped
- Manage tariffs and bolt-ons, including creating new tariff sets and retiring legacy ones
- Work closely with internal stakeholders and external suppliers to resolve billing queries and discrepancies
- Support billing migrations linked to mergers and acquisitions activity
- Verify supplier billing accuracy and raise/chase credits where needed
- Ensure adherence to regulatory and compliance requirements
- Suggest and implement process improvements to enhance efficiency and accuracy
- Assist with ad-hoc billing projects as required