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Customer Care Specialist (Telecom) – Growth Opportunity | Charlotte
Локація
Charlotte, США
Формат роботи
На місці
Рівень досвіду
Молодший спеціаліст
Категорія
Підтримка та успіх клієнтів
Мова
English
Опубліковано
03 червня 2026 р.
Остання перевірка
11 червня 2026 р.
Контекст JobGrid
Огляд ролі від JobGrid
Customer Care Specialist (Telecom) – Growth Opportunity | Charlotte at distro: Charlotte, США; На місці; Молодший спеціаліст; Підтримка та успіх клієнтів. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Charlotte, США, На місці
- Role classification: Підтримка та успіх клієнтів, Молодший спеціаліст
- Source freshness: checked by JobGrid on 2026-06-11.
- Application path: candidates continue to the employer application page with non-personal referral tags.
🌟 Job Summary We are hiring a Customer Service Representative to support customers with their accounts, billing inquiries, and service requests. This role is focused on delivering a positive customer experience from onboarding through ongoing support.
🎯 Key Responsibilities
Handle customer interactions via phone, email, and chat Assist with billing inquiries, payments, and account updates Resolve customer issues and provide follow-up support Process account changes and cancellations Coordinate with internal teams (Sales, Operations, Service Delivery)
🧠 Qualifications
Customer service or call center experience Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Comfortable handling billing questions
⭐ Preferred
Telecom experience Billing or account support experience Bilingual (English/Spanish)
🎓 Requirements
High School Diploma
🔥 Apply Today Join a growing telecom company and build your career in customer support.
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