Customer Service Technician
Огляд ролі від JobGrid
Customer Service Technician at Sécheron Hasler Group: Manchester, Велика Британія; На місці; Середній рівень; Підтримка та успіх клієнтів. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Manchester, Велика Британія, На місці
- Role classification: Підтримка та успіх клієнтів, Середній рівень
- Source freshness: checked by JobGrid on 2026-05-27.
- Application path: candidates continue to the employer application page with non-personal referral tags.
With over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation.
HaslerRail AG is proud of its more than 130-years tradition in the field of railway technology. With its headquarters in Bern, Switzerland, we are the world leader in on-board electronics for railway vehicles with a steadily growing product portfolio. All over the world, the name Hasler is synonymous of Swiss quality in the railway market. For the expansion of our team, we are seeking to hire in Manchester a dynamic and motivated Customer Service Technician.
Main Tasks
- Provide technical support and service for HaslerRail’s on-board electronics (data recorders, HMIs, speed sensors, energy metering, gateways). Ensure high availability and safety for customer fleets through troubleshooting, repairs, calibrations, and training.
- Diagnose and resolve hardware/software issues.
- Perform repairs, overhauls, and calibrations (workshop & field).
- Deliver preventive maintenance under SLAs.
- Provide customer training and technical support.
- Collaborate with engineering and quality teams for improvements.
- Ensure compliance with safety and railway standards.