Employee Experience Associate

Artsy is looking for a proactive, organized Employee Experience Associate to own day-to-day office operations and build a welcoming, inclusive experience in our New York office. This is a full-time position, and will report to our Associate Director of People Operations.

You will be responsible for everything that ensures the New York office runs smoothly, using your resourcefulness and attention to detail to keep the office in tip top shape. More than execution, we expect you to proactively identify opportunities to improve processes and raise the bar on employee experience. You’ll work alongside the rest of the People Team to foster a strong culture in the office, including organizing events to build team cohesion.

This role also gives you real visibility across the business; from supporting senior leadership to partnering with the People team and beyond. We're looking for someone who's comfortable working across departments and energized by the idea of helping the whole People team run smoothly. When fully ramped, you’ll be that one person that everyone in New York can rely on to make their time in the office productive and enjoyable.

The role is based full-time out of our New York office (five days per week in office)

What You’ll Do:

Office Operations & Employee Experience

• Own all ongoing office processes such as kitchen & supply stocking, repairs & maintenance, employee requests

• Manage inventory proactively — from office supplies to food and beverages — ensuring the office is always stocked and ready; take ownership of the detail, whether that’s keeping the fridge full or flagging a broken chair

• Manage outside vendors, including cleaning staff, repair workers, deliveries, etc

• Manage workplace systems such as request tickets and hot desking

• Continuously look for ways to improve office processes and the employee experience — bring ideas, flag issues early, and don’t wait to be asked

People & Onboarding

• Work with People Operations and IT Teams to prepare all new New York hires for onboarding

• Partner closely across HR, IT, hiring, and Leadership teams to ensure smooth day-to-day operations and strong cross-functional relationships

Events Management

• Plan & execute events for New York team, including attending events outside of regular work hours

Who You Are:

• Position will be based in-person, in our NY office

• Must be currently located and authorized to work in NY

• Proactive, not just reactive — you identify what needs to happen and act before being asked; you bring ideas for process improvement, not just execution

• Reliable: you’re punctual, responsive, on top of your schedule, and you always meet your deadlines

• Highly organized: you love checklists, processes, and catching every last detail

• Self-starter: you can structure your own days, find your own answers, and operate confidently on your own

• Good prioritization: you’re able to quickly identify and tackle all matters of crises, in order of urgency

• Calm under pressure: you can bring order from chaos, stay solutions-focused, and keep your calm

• Strong communicator: you can interact with all types of personalities and you’re comfortable navigating feedback

• Hospitality mindset: you are friendly, gracious, and always thinking about your teammates’ experience

• Ambitious: you’re excited to grow in the role over time and take on broader ownership across HR, operations, or other areas of the business
  

What We Offer:

• Opportunity to reimagine the art industry while working with a talented, diverse, international team

• Competitive salary and equity

• Flexible time off: our culture of trust and empowerment allows employees to take the time they need away from work while still excelling in their roles

• Comprehensive healthcare & benefit options, including: medical, dental, parental leave, short- and long-term disability, Employee Assistance Program featuring free mental health support, 401k, commuter benefits, flexible spending accounts (FSA), health savings accounts (HSA), financial wellness support & resources, and more

• Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture

• Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community. Including: happy hours, holiday parties, global "All Hands" meetings, "Artsy Salon" (a yearly exhibition of our team's creativity), attendance to art world events, and more

The salary range for this role is from $50,000- $60,000 annually. Artsy is committed to equitable compensation practices, and your offer will depend on the relevant experience and skillset you bring to the team.

All compensation packages include meaningful Artsy equity and competitive health benefits. Please see our “What We Offer” above for more detail, or speak to our Talent Acquisition Team to learn more!

Please note that we do not accept applications sent by email. You should submit your application directly through our careers website!

Artsy Values

Artsy has five core values that will inform your experience at Artsy.

For the Love of Art: We show relentless curiosity, empathy, and passion for collectors, artists, gallerists, and the art market. We take action to make the art world more fair and welcoming.

Own Our Outcomes: We are all individual owners of Artsy’s shared success. We are resourceful and resilient, and to get the job done, we each take responsibility for our outcomes.

Lead with Openness: We trust in our teammates. We seek diverse perspectives, communicate authentically, and act with integrity. A more open art world starts with us. 

Transform Together: Our mission asks us to challenge the status quo. We embrace feedback, learning, and change so that we can transform our industry, our company, and ourselves.

Impact Over Perfection: Using both art and science, we debate and decide swiftly and iterate on our plans as we learn. To make the biggest impact, we prioritize speed and clarity of action over perfection.

Artsy is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.