HR Business Partner (m/f/d) - Madrid

About Speexx

Speexx is the #1 platform for people development. Combining cutting-edge AI technology with world-class coaches, Speexx delivers digital business coaching and language training services for global workforces.

Since 2012, Speexx has helped over 1800 international clients level up their organization's professional development and received over 200 prestigious accolades from top tier publications like G2, Fosway, and TIME Magazine for our best-in-class product. Together with our diverse network of trainers, coaches, and full-time Speexxies, we are building the future of learning and development, and this is just the start. 

Now as we grow, we are searching for a new Customer Success Manager in Madrid to join the Customer Success team. Please note this is a temporary contract to cover a maternity leave.

The Customer Success team supports our clients in the adoption, integration and deployment of our digital learning assessment and training solutions within their organization. From onboarding to go live and throughout the customer lifecycle, the Customer Success team works hand in hand with the sales team and Speexx global services to deliver the best customer and user experience.

We are looking for a Customer Success Manager to support our customers in the deployment of Speexx solutions within their organization.

 What you'll do

• Act as an HR Business Partner for the revenue organisation in Spain and global functional business units located in the country, bridging global People strategy with local business needs and partnering closely with leaders, Operations, and the broader People team to support managers and employees across the employee lifecycle. 
• Support and enable OKRs and Workforce Planning, using people data and insights to identify trends, inform decision-making, and help ensure smooth execution of core HR practices and organizational effectiveness. 
• Steward performance management and day-to-day people topics, while coaching managers on feedback, talent reviews, succession planning, high-potential development, employee growth, and leadership effectiveness. 
• Serve as a trusted point of contact for employee relations matters, handling complex cases including performance issues and exits, and acting as a first line of support for employee questions and practical HR topics in collaboration with People Operations. 
• Provide hands-on HR support across areas such as employee relations, compensation, development, and organizational topics, helping translate business and employee needs into clear, actionable people priorities. 
• Participate in international People projects and contribute to the rollout and execution of HR programs across areas such as retention, compensation, benefits, performance management, and Learning & Development. 
• Support the day-to-day management of the office environment and help drive employee engagement, feedback, and culture initiatives aligned with business priorities, contributing to a positive employee experience and smooth local operations. 

What We Are Looking For

• Proven experience as an HR Business Partner, with deep knowledge of revenue and technical teams and a strong understanding of the business. 
• Excellent people management skills  
• Analytical and goal oriented  
• Thorough knowledge of Spanish labor legislation  
• Full understanding of all HR functions and best practices, including knowledge of training subsidies and FUNDAE processes in Spain  
• Hands-on approach to day-to-day HR work, with the ability to balance operational execution if needed and business partnering  
• Strong collaboration skills and confidence in supporting employees and managers on practical people topics  
• BS degree in Human Resources or related field  
• Fluency in Spanish and English  

What are the benefits of working at Speexx?

You will be working in a highly international and agile environment with amazing team members from offices and locations around the globe, including Munich, Madrid, Milan, Paris, Sao Paulo and Shanghai.

Flexible Working Hours. We don't believe that a rigid 9 am - 5 pm is the right path to a great work-life balance, so we give you the flexibility do your best work in a way that works for you and your team.

Hybrid Office Model. You can choose between working from our office in the Madrid city centre or hybrid approach.

Wellbeing. We have 28 vacation days per year, because it is important to rest and to conciliate. Plus, Psychological support. We offer all our employees and their relatives an online, 24/7 and, of course, confidential external psychological counselling service. We want you to feel good and be healthy!

Culture of Learning. Take a deep dive into our Speexx Academy, participate in our global Mentoring program, visit internal workshops or third-party training and last but not least enjoy our Speexx peer exchanges.

Award winning Language Training.There is nothing to add - maybe that this also goes for your friends and family, they get discount on our world class language training.

Rooted in an environment of curiosity and learning, you would be joining a leading company that is proud to be shaping the future of digital learning and is undoubtedly one of the best places to work in the industry!

Interested? Just hit the apply button and we´ll take it from there.