IT Service Desk Support Engineer

Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

The Service Challenge: Supporting Zopa’s Tech from the Frontline

At Zopa, our Service Desk team doesn’t just fix laptops — we empower our people to do their best work every day.

As an IT Service Desk Support Engineer, you’ll bring enthusiasm for technology, curiosity for automation, and a passion for customer service to a tight-knit, high-impact team that supports Zopians across multiple sites.

Whether it’s onboarding a new starter, resolving a critical tech issue, or keeping our workplace technology running seamlessly, you’ll be the friendly, reliable face of IT in Canary Wharf — helping to make work simpler, smarter, and more human.

**Please note this full time role will be based in our Canary Wharf Office 4 days per week**