IT Support Analyst
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Вказана зарплата
GBP 32,000 - 38,000 / yearlyЗарплата, опублікована в цьому оголошенні.
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IT Support Analyst at Banana Moon Day Nurseries: Warwick, Велика Британія; На місці; Повна зайнятість; IT; IT-підтримка та системи. This listing is part of JobGrid's Вакансії IT support з публічних сторінок кар'єри. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Warwick, Велика Британія, На місці
- Role classification: IT, IT-підтримка та системи, Повна зайнятість
- Employer salary shown on the listing: GBP 32,000 - 38,000 / yearly
- Source freshness: checked by JobGrid on 2026-06-09.
Department: Information Technology
Location: Warwick, UK (Onsite + UK Travel)
Employment Type: Full-Time, Permanent
Salary: £32,000 – £38,000 per year
Banana Moon is a growing UK childcare franchise network with nurseries across England and Wales. We're passionate about early years education — and the people and technology that make it possible.
The Role
We're hiring an IT Support Analyst to be our dedicated UK technology resource. Based at our head office in Warwick, you'll own IT support across our nursery network and HQ — diagnosing and resolving a wide range of technical issues independently and confidently.
You'll work closely with our wider IT team, which requires occasional flexibility around working hours to support cross-timezone collaboration. You'll also travel regularly to nursery locations to support new site openings, hardware installations, and on-site technical work.
What You'll Do
- Own IT support for nursery locations and HQ, end-to-end from first contact to resolution
- Manage and resolve tickets in line with agreed SLAs
- Diagnose and fix issues across hardware, networking, end-user devices, and software
- Provision and configure computers, mobile devices, displays, and networking equipment
- Support Microsoft 365, Active Directory/Entra ID, MDM platforms, and SaaS applications
- Maintain CCTV, IP camera systems, and door access control
- Build knowledgebase documentation and support end-user self-service
- Travel to nursery locations across the UK for new openings and hardware rollouts