zeeco
zeeco
IT Support Specialist I
Локація
Tulsa, США
Формат роботи
На місці
Рівень досвіду
Молодший спеціаліст
Категорія
IT
IT-категорія
IT-підтримка та системи
Мова
English
Опубліковано
01 червня 2026 р.
Остання перевірка
03 червня 2026 р.
Контекст JobGrid
Огляд ролі від JobGrid
IT Support Specialist I at zeeco: Tulsa, США; На місці; Молодший спеціаліст; IT; IT-підтримка та системи. This listing is part of JobGrid's Вакансії IT support з публічних сторінок кар'єри. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Tulsa, США, На місці
- Role classification: IT, IT-підтримка та системи, Молодший спеціаліст
- Source freshness: checked by JobGrid on 2026-06-03.
- Application path: candidates continue to the employer application page with non-personal referral tags.
**This position is fully on-site based out of our Headquarters in Tulsa, OK**
Job Description:
Provides Tier 1 technology support for a domain environment via phone, email, remote access software, and walk-ins. Gathers information for unresolved issues and escalates them to specialized groups.
Job Duties:
- Act as primary customer contact for incoming technical issues
- Gather required information and log into ticketing system
- Implement known solutions from Helpdesk Support Center
- Processes common workflows
- Escalate incidents beyond tier 1 support
Qualifications:
- Education: A+ Certification Preferred
- Experience: 1+ years of relevant experience
- Familiarity with Autodesk products is a plus
- Required Skills: Technology Savvy, Keyboarding, Troubleshooting, Customer Service
- Recommended Skills: Microsoft Office Proficiency, Naturally Organized