Major Accounts Account Manager

At Trackforce, we are transforming physical security operations that are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs — all while staying focused on safety and protection.

We support 4,600+ clients across more than 50 countries and are proud to be a growing team of 300+ professionals. With our headquarters in Dallas, Texas, and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across regions and time zones in a hybrid work environment that combines flexibility, connection, and meaningful impact.

At Trackforce, we operate in both hybrid and remote models, offering flexibility to balance in‑office collaboration with WFH. This approach allows our teams to stay connected while maintaining autonomy and work‑life balance. We are highly focused on delivering value to our customers, and our recent merger has strengthened our position as the market leader in security workforce management software.

Key Responsibilities

• Develop, implement, own and execute a territory plan to exceed annual quota targets through new logos and account expansion with named accounts focused on enterprise corporations (Global 2000)  

• Prospect and engage enterprise buyers through targeted outreach and networking  

• Lead complex, consultative sales cycles from discovery through close  

• Build business cases and ROI models to support deal strategy  

• Deliver compelling product demonstrations and executive-level presentations demonstrating our cutting-edge security workforce management solutions and effectively communicating their value proposition  

• Grow existing accounts through cross-sell and geographic expansion  

• Maintain accurate pipeline forecasting and opportunity tracking in Salesforce  

• Partner cross-functionally with Customer Success and Professional Services 

Required Qualifications

• BS/BA degree 

• 10+ years of SaaS sales experience in enterprise, relationship-driven environments  

• Proven track record of exceeding quota in complex sales cycles  

• Strong executive presence with experience selling to C-level stakeholders  

• Skilled in deal strategy, financial modeling, and contract negotiation – large contracts / multi-year agreements 

• Familiarity various sales methodologies - MEDDPICC, Challenger, Value Selling or similar methodologies  

• Proficient with Salesforce, sales engagement tools (Outreach, Gong Engage, Salesloft), Excel, and PowerPoint  

• Exceptional communication and presentation skills – effectively able to articulate product differentiators 

• Willingness to travel up to 25% 

• Preferred Qualifications 

• Experience selling Cybersecurity or Security Services solutions and/or selling into Fortune 1000 and/or Global 2000 companies within security for manufacturing, healthcare, etc. 

• Experience in a PE-backed or post-merger environment where the operating tempo is higher than average. 

• Business proficiency in French