Five Star Solutions
Operations Supervisor
Локація
Guatemala City, Гватемала
Формат роботи
На місці
Мова
English
Опубліковано
05 травня 2026 р.
Остання перевірка
30 травня 2026 р.
Контекст JobGrid
Огляд ролі від JobGrid
Operations Supervisor at Five Star Solutions: Guatemala City, Гватемала; На місці. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Guatemala City, Гватемала, На місці
- Source freshness: checked by JobGrid on 2026-05-30.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Five Star Solutions, headquartered in Sioux Falls, SD, is seeking a full-time, on-site Operations Supervisor for our Guatemala City location. This role provides dedicated on-site leadership ensuring smooth day-to-day site operations, strong coordination with U.S.-based leadership, and a positive on-site experience for associates. This role is ideal for an experienced operations professional who is highly organized, collaborative, and adaptable as the site continues to grow. We are seeking a motivated and hands-on Onsite Operations Supervisor to support daily operations and lead front-line teams in a fast-paced environment. This role is ideal for someone who thrives on the floor, leads by example, and is passionate about driving performance and accountability.
Responsibilities
- Supervise and support daily onsite operations to ensure efficiency and service quality
- Provide real-time coaching, feedback, and performance management to team members
- Maintain a strong floor presence, actively engaging with staff and handling escalations as needed
- Monitor key performance metrics and implement process improvements
- Ensure adherence to company policies, procedures, and professional standards
- Foster a positive, accountable, and high-performing team environment
- Adapt quickly to changing priorities and operational needs
Qualifications
- 1+ year of experience in a supervisory or team lead role
- Proven track record of effective performance management
- Process-oriented mindset with strong attention to detail
- Willingness to remain hands-on, including high floor presence and phone involvement
- High level of professionalism, reliability, and accountability
- Flexible and adaptable in a dynamic, onsite work environment
As Five Star continues to grow, we are looking for a leader who leads from the front and is a strong communicator with the ability to motivate and guide teams. The ideal candidate would be a solution-oriented thinker who can balance people and process.