Receptionist

We are seeking a professional, well-presented, and customer-focused Receptionist to join our medical clinic in Dubai. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming experience while efficiently managing front-desk operations.

The successful candidate must have previous experience working in a medical clinic, hospital, healthcare center, or similar healthcare environment and possess excellent communication and organizational skills.

Key Responsibilities

• Greet and assist patients, visitors, and healthcare professionals in a courteous and professional manner.
• Manage patient appointments, cancellations, and rescheduling through the clinic management system.
• Answer incoming phone calls, emails, and inquiries promptly and professionally.
• Register new patients and maintain accurate patient records.
• Verify insurance details and coordinate with insurance providers when required.
• Handle patient check-ins and check-outs, including billing and payment collection.
• Coordinate with doctors, nurses, and administrative staff to ensure smooth daily operations.
• Maintain confidentiality of patient information in compliance with healthcare regulations.
• Ensure the reception area remains clean, organized, and welcoming.
• Assist with administrative tasks, documentation, filing, and reporting as required.