oxyl…
oxylabs
Mid Technical Customer Success Specialist (Evening shift)
Локація
Vilnius, Литва
Формат роботи
На місці
Категорія
Підтримка та успіх клієнтів
Мова
English
Опубліковано
18 травня 2026 р.
Остання перевірка
30 травня 2026 р.
Контекст JobGrid
Огляд ролі від JobGrid
Mid Technical Customer Success Specialist (Evening shift) at oxylabs: Vilnius, Литва; На місці; Підтримка та успіх клієнтів. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Vilnius, Литва, На місці
- Role classification: Підтримка та успіх клієнтів
- Source freshness: checked by JobGrid on 2026-05-30.
- Application path: candidates continue to the employer application page with non-personal referral tags.
We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.
What’s in store for you:
Plenty of career opportunities — and we’ll help you seize them with internal/external learning resources and knowledge sharing events. To make your professional growth journey smooth, you’ll have a supportive team around you, as well as access to mental and physical well-being resources.
A word from the team:
Here at Oxylabs, we offer an opportunity to become our best selves. while having all the tools needed to enhance our skills and work on overall growth. You will be in charge of providing our clients, who include several Fortune 500 organizations, with an outstanding customer experience, guiding them through various processes, and guaranteeing effective teamwork. If you are an ambitious person with a problem-solving mindset, apply and skyrocket your career!
Joining our team means becoming part of a fast-growing environment where development and internal career growth are strongly encouraged. We take pride in the many success stories within our department — colleagues who started in customer-facing roles and successfully transitioned into positions such as Account Management, Frontend/Backend Development, Data Analytics, Customer Experience, and Engineering. With continuous learning opportunities, supportive leadership, and clear growth paths, you’ll have the chance to build a career that evolves together with your ambitions.
Joining our team means becoming part of a fast-growing environment where development and internal career growth are strongly encouraged. We take pride in the many success stories within our department — colleagues who started in customer-facing roles and successfully transitioned into positions such as Account Management, Frontend/Backend Development, Data Analytics, Customer Experience, and Engineering. With continuous learning opportunities, supportive leadership, and clear growth paths, you’ll have the chance to build a career that evolves together with your ambitions.
Your day-to-day:
- Be the main point of contact between the company and B2C/B2B customers.
- Collect relevant information from our clients and internal databases and verify it.
- Maintain and enhance customer satisfaction by providing ongoing, proactive support throughout the customer life cycle.
- Respond to queries in a quick and professional way as well as fully delve into all situations and perform all necessary actions to solve an issue.
- Work alongside techies to understand IT business logic.
- Partner with our customers to effectively resolve issues through online chat and email.
Working hours:
- Evening shift 17:00 to 01:00 EET.
Your skills & experience:
- Proven experience in customer support or related roles.
- Investigative mindset, motivated, ambitious, self-learner, independent.
- Quick reaction and concentration, empathy and love for helping people.
- Tech-savvy personality and problem-solver attitude.
- Excellent communication skills in English and Lithuanian.
Nice to have:
- Experience with Proxies/VPNs or similar products.
- Don't hesitate to apply even if you missed some of the criteria.
Salary:
- Salary: Gross salary 1500 - 2250 EUR/month + bonuses.
- To support your professional growth and make you feel taken care of, we’ve put together an expansive benefit package. It covers learning, well-being, celebration, and much more — learn all about it here.
Up for the challenge? Let’s talk!