Technical Sales Support Specialist
Огляд ролі від JobGrid
Technical Sales Support Specialist at Infopro Digital Services Limited: Swindon, Велика Британія; Гібридно; Повна зайнятість; IT; Рішення / архітектура. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Swindon, Велика Британія, Гібридно
- Role classification: IT, Рішення / архітектура, Повна зайнятість
- Source freshness: checked by JobGrid on 2026-05-29.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Technical Sales Support Specialist to join our team on a permanent basis at Haynes Group Limited, which sits within Infopro Digital’s Automotive division.
Infopro Digital is a global organisation with 4,000 employees of 79 nationalities based in 26 countries, and a turnover of €630 million.
Haynes Group are an established Automotive Data Solutions provider. For the last 11 years, the business has consistently exceeded budgets, delivering double‑digit year‑on‑year growth. In 2020, Haynes Group was acquired by Infopro Digital as part of a larger strategic plan to become a global leader within the automotive data market.
We are looking for an ambitious, experienced Technical Sales Support Specialist to join our dynamic B2B sales team operating across three territories: UK, Asia Pacific and USA.
This role bridges the gap between the sales team and supporting pillars, ensuring clients receive expert guidance and support when acquiring and implementing automotive data solutions.
The ideal candidate will have previous sales and/or marketing experience within an automotive or engineering‑related background, excellent customer service skills, and a strong understanding of automotive data and its value in the B2B market.
This is a hybrid role, based in the Swindon office three days per week.
Key Responsibilities
- Provide technical expertise and support to the AUKUS sales team, assisting with client enquiries and product demonstrations
- Understand and communicate the benefits and applications of automotive technical data solutions to potential and existing customers
- Assist in pre‑sales activities, including customer needs assessments, solution recommendations, and technical presentations
- Collaborate with supporting pillars, including product and development teams, to relay customer feedback and contribute to product improvement
- Troubleshoot technical issues and provide first‑line support during customer onboarding and implementation
- Collaborate with the marketing team in the creation and maintenance of technical sales documentation, FAQs and training materials
- Assist in preparing proposals, quotations and tender responses by providing technical input
- Keep up to date with industry trends, vehicle data technologies and competitive offerings
- Build strong client relationships through ongoing support and guidance