General Manager

Location: East Syracuse, NY

Pay Range: $75,000 – $80,000 (Base Salary + High-Upside Bonus Potential)

The Opportunity: Lead from the Front

Southwind, the premier franchise partner of 1-800-GOT-JUNK?, is expanding. We aren't looking for a manager who wants to sit behind a desk all day. In our East Syracuse market, we need a hands-on leader—someone who thrives on variety and isn't afraid to get their hands dirty.

As the General Manager, you are the heartbeat of the operation. You’ll spend roughly 3 days a week in the field, working alongside your team, hauling junk, and engaging with customers, while spending the rest of your time driving the strategic growth of the business.

Key Responsibilities

Field Leadership (The "Player" Role)

• Lead by Example: Spend at least 3 days per week on the trucks, performing junk removal services alongside your frontline team to ensure "World Class" service.

• On-the-Job Training: Use your time in the field to coach teammates on sales, safety, and efficiency in real-time.

• Customer Experience: Be the face of the brand in the community, ensuring every job exceeds expectations.

Operational Excellence (The "Coach" Role)

• Business Growth: Develop and execute local marketing and sales strategies to dominate the market.

• P&L Management: Oversee the "business of the business"—managing labor costs, fleet maintenance, and profitability.

• Team Building: Recruit, hire, and mentor a high-performing crew. You aren't just managing employees; you’re building a culture of accountability and grit.

• Logistics & Safety: Oversee daily scheduling and fleet management while maintaining strict adherence to safety standards.

Qualifications

• The "Grit" Factor: You have a "no task is too small" mentality. You enjoy physical work and the satisfaction of a job well done.

• Leadership Experience: Proven track record in a leadership role (service industry, logistics, or military experience is a huge plus).

• Business Acumen: Ability to read a P&L and make data-driven decisions to grow the branch.

• Communication: Strong interpersonal skills—you can talk to a CEO in their mansion just as easily as you can motivate a team of college students on a job site.

• Education: Bachelor’s degree preferred, but equivalent "school of hard knocks" experience is highly valued.

Why Southwind?

At Southwind, we value Integrity, Collaboration, and Hustle. We’ve been recognized as a "Best Place to Work" because we empower our leaders to act like owners.

• Growth: We are a "Fast 50" company expanding across North America.

• Culture: We celebrate wins together and support one another’s professional development.

• Impact: You aren't just a cog in a machine; you are the driver of this location’s success.

Are you ready to build something great from the ground up? Join us in East Syracuse and help us shape the future of home services.

Southwind is an Equal Opportunity, Affirmative Action, and Veteran-friendly employer.