OT Support Specialist (Onsite, Baarle-Nassau, Dutch/Eng, Field Service)
Where this role is available
Collapsed by default to keep the job description easy to scan.
- Baarle-Hertog, BE
- BE
Salary context for this role
JobGrid.eu combines visible employer pay, official public benchmarks, and current JobGrid listings for IT Support & Systems.
Official sector context
EUR 26.41 / hour Approx. EUR 54,933 / yearBelgium country-level public salary context for Technicians and associate professionals in Information and communication; not a role-specific salary estimate, based on 2022 earnings data.
- Match quality
- Context only, not a role salary
- Geography
- Country-level
- Sector
- Information and communication
- Occupation group
- Technicians and associate professionals
- Salary observations
- 2022 earnings survey
- Official record updated
- Feb. 9, 2026
- Checked by JobGrid
- May 11, 2026
JobGrid listing details
JobGrid.eu keeps the employer description in its original language and adds clear listing facts, freshness, and source context so candidates can evaluate the role before applying.
- Key details
- 2 locations, IT, IT Support & Systems, On-site, Mid, Full time
- Current openings
- 12 active jobs
- Original language
- English
- Source and freshness
- Collected from public career pages and reviewed through JobGrid.eu source availability checks. Last verified: May 15, 2026.
- Apply path
- JobGrid.eu sends candidates to the original application page and adds non-personal referral parameters.
D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
Role overview:
Provide onsite support for OT systems, including PLC, SCADA, communication modules, and related control systems. The role focuses on troubleshooting, incident resolution, system recovery, patching, backups, and compliant change execution in line with site QMS requirements.
Responsibilities
- Support onsite OT systems, including incident management, service requests, change requests, and problem management
- Troubleshoot PLC, SCADA, OPC/PI, and communication-related issues
- Analyze PLC CPU and communication module diagnostic buffers to identify root causes
- Resolve software, configuration, communication, firmware, and system-level issues
- Coordinate OEM/vendor support for PLC and SCADA repairs, escalations, and technical support
- Perform firmware, memory, and module health checks for CPUs, CP cards, and I/O modules
- Support software, firmware, OS patching, and update scheduling in Inpat
- Restore PLC and system communication through approved configuration changes, controlled restarts, or recovery actions
- Trace I/O and field signals using E&I drawings, loop diagrams, I/O lists, and system documentation
- Identify suspected field or electrical issues and escalate them to the appropriate teams
- Perform regular OT system backups and support disaster recovery, business continuity, and data restoration
- Maintain validated system baselines before and after corrective actions
- Execute and document change controls according to site QMS
- Maintain technical documentation, system records, backup evidence, and change documentation
- Collaborate with Engineering, Automation, IT, Quality, Production, and external vendors