Manager - Operating Model

Why Join Us?

Make impact that lasts – Deliver end-to-end transformation that improves how clients operate and grow.

Shape our growth – Contribute to business development, propositions, and sector thought leadership.

Lead with purpose – Mentor and develop our consulting team, helping build the next generation of transformation leaders.

Be part of something human – We’re a fun, inclusive, and values-driven consultancy that balances high performance with genuine care for our people.

Hybrid working – Work from our London Base Camp, client sites, or remotely (typically 1–3 days per week on client site).

About the Role

At Enfuse, Operating Model Managers are accountable for leading the design and delivery of high-quality, end-to-end operating model engagements that translate strategy into tangible, lasting change. They combine strong technical expertise in operating model and organisation design with a human-centred approach ensuring that strategy, structure, governance, capability, technology, data and ways of working come together in a way that is practical, adoptable and delivers real outcomes.

As core members of the Operating Model team, Managers work across sectors and capabilities to shape propositions, contribute to thought leadership, develop frameworks and support the creation of compelling client offers. They play an active role in business development, supporting proposal development and helping convert opportunities into impactful engagements.

Managers are also responsible for building and developing high-performing teams. They act as role models for how change is led, coaching and mentoring others, fostering a collaborative and inclusive environment, and ensuring that people are engaged, supported and able to perform at their best. They operate confidently in client environments, building trusted relationships with senior stakeholders, facilitating decision-making and guiding organisations through ambiguity and complexity. They bring together delivery, leadership and commercial awareness to contribute to the growth and maturity of Enfuse’s Operating Model capability, both internally and in the market.

What You Will Be Doing

As a Manager, you will:

• Lead operating model design and delivery that drives real change: Lead end-to-end operating model engagements, from strategy to delivery. Translate strategic ambition into practical, actionable design choices across all op model lenses with solutions that are grounded in organisational reality, with a strong focus on adoption, behavioural change and delivering outcomes
• Design with people at the centre: Embed human-centred thinking throughout operating model design, ensuring that changes are practical, inclusive and sustainable in real organisational contexts. Consider behaviours, leadership, culture and capability alongside structural and process changes and shape approaches that enable organisations to improve how people work, lead and collaborate day to day.
• Lead clients through ambiguity and decision-making: Build trusted relationships with stakeholders and guide clients through complex challenges. Facilitate workshops, challenge thinking constructively and support clients to navigate trade-offs and make informed decisions.
• Deliver high-quality, insight-led outcomes: Structure and lead problem-solving that draws on data, evidence and experience to inform recommendations. Develop robust outputs ensuring a consistent focus on value, tangible outcomes and implementation feasibility.
• Lead and develop teams: Lead and develop teams and create a supportive, high-performing and inclusive environment where individuals can grow and do their best work.  Role model Enfuse values in how you lead, collaborate and deliver.
• Contribute to business development and growth: Support proposals, pitches and client conversations, and identify opportunities to extend or deepen engagements through strong delivery and proactive thinking.
• Build and evolve our capability: Build and evolve our capability by contributing to the development of Enfuse IP, frameworks and tools, sharing knowledge and continuously improving how we design and deliver operating model work.