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Global CPG Solutions Delivery Senior Lead
dunnhumby is the global leader in Customer Data Science, partnering with the worldâs most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.
Job purpose
The role purpose is to develop, validate and scale dunnhumbyâs Direct to CPG (D2CPG) propositions, working handsâon with CPG clients to turn earlyâstage ideas into scalable, commercial solutions.
The Global CPG Solutions Delivery Senior Lead owns the endâtoâend delivery of pilot programmes with selected CPG partners, acting as the primary client interface and bringing deep CPG understanding into how propositions are shaped, tested and taken to market.
Working closely with the Global D2CPG Proposition Manager, Product, Commercial and Marketing teams, this role ensures CPG client needs, commercial realities and delivery considerations are embedded from the outsetâdriving propositions from pilot through to goâtoâmarket readiness.
Key accountabilities
- Lead the endâtoâend delivery of D2CPG pilot programmes with CPG clients, from planning to execution and closeâout.
- Act as the primary operational contact for CPG partners, building trusted client relationships throughout pilots.
- Bring strong CPG and commercial context into pilot design, delivery and decisionâmaking.
- Coordinate crossâfunctional dunnhumby teams and external partners to deliver pilots effectively.
- Capture structured CPG client feedback and translate insights into actionable proposition and product improvements.
- Manage delivery risks, dependencies and stageâgate approvals, escalating where required.
- Ensure product, proposition and commercial decisions are aligned through governance forums.
- Lead compliance processes, partner onboarding and data permissions required for CPG pilots.
- Support budget requests needed to deliver MVPs (e.g. research, testing, specialist capability).
- Contribute to goâtoâmarket materials (pitch decks, pilot case studies), ensuring they clearly articulate CPG value.
- Work with Commercial teams to translate pilot learnings into business model and pricing inputs relevant to CPG clients.
What success looks like
- Strong ownership of outcomes in complex, multiâstakeholder CPG pilot environments.
- Confidence operating as a credible partner to Commercial and Marketing teams within CPG organisations.
- Clear, pragmatic decisionâmaking grounded in CPG realities.
- The ability to move at pace while maintaining delivery quality.
- A proactive, solutionsâfocused mindset in evolving proposition contexts.
Qualifications & experience | What weâre looking for
Essential
- Proven experience in Marketing or Insights within a CPG organisation, or within an agency or consultancy working extensively with CPG clients.
- Strong understanding of CPG commercial models, marketing decisionâmaking and client realities.
- Extensive experience in project management and supporting earlyâstage propositions, pilots or MVPs.
- Experience delivering complex, multiâstakeholder projects endâtoâend.
- Significant clientâfacing experience with Commercial or Marketing CPG teams.
- Ability to influence across functions, seniority levels and global teams.
- Comfortable operating in fastâmoving, propositionâled environments.
- A proactive, canâdo mindset with resilience to navigate ambiguity.
What you can expect from us
We wonât just meet your expectations. Weâll defy them. So youâll enjoy the comprehensive rewards package youâd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
Youâll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we donât just talk about diversity and inclusion. We live it every day â with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
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