Grounds Maintenance Round Leader
Could you be Incommunities new Grounds Maintenance Round Leader? You will help us build, measure and optimise our Grounds Maintenance activity. Responsible for supervising, delivering and enhancing our overall Grounds Maintenance process, delivery and workflow.
About us
We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.
This year we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.
Duties include:
- Supervising the day-to-day activities of the Grounds Maintenance Operatives, whilst working closely with the Team Leaders.
- Ensuring you and your team have the correct equipment to carry out the role safely and in line with Health and Safety procedures.
- Regularly assess team capacity to ensure the service from the department meets and exceeds customer expectations
- Communicate with external agency partners such as Bradford Council colleagues
- Develop an understanding of our customers needs
- Be an ambassador for the Organisation ensuring all policies and procedures are adhered to.
- Respond to issues in an appropriate and timely manner, always protecting the reputation of the organisation
- Be first point of contact for issues arising on site whilst upholding our values and behaviours
- Keep Team Leaders and management informed appropriately by interpreting information and making recommendations.
- Monitor performance and standards of your team ensuring the expected standard is met and exceeded. Feeding back any information which is impacting the team to Team Leaders/Management.