Head of Operations - London

🎯 Head of Operations - London 

🌍 London, UK

🏛️ Min 1 day working in our Covent Garden office, 2-4 days working from London sites of your choosing, 0-1 day at home

🤝 Reporting to Sophie Marsh, our COO

Runway East. Redefining Office Spaces

Runway East creates flexible workspaces across London and the UK. Our mission is to be the best place for ambitious businesses to grow. We care deeply about service, detail and ownership. As a proud B Corp and a growing company, we're building something long-term - for our members and our team.

Elevator Pitch: The Job                                                                                                     

This role is the operational lead for our London portfolio, overseeing 8-10 sites, a team of General Managers and Community Associates, and the full P&L.

Reporting to the COO, you’ll own everything from standards to member experience, team performance, and site profitability. You'll be building a high-performing ops machine and raising the bar across the board.                                                     

The right person is a natural cheerleader who has worked in fast-moving environments where ownership was key.