Head of Retail & Stock
Head of Retail & Stock
Location: Remote (UK-based) with regular travel to salons nationwide
Contract: Permanent, Full-Time (45 hours per week, Monday–Friday)
Salary: £55k - £70k + travel expenses + performance bonus
About the Role
At RUSH Hair, we are looking for a commercially driven and hands-on Head of Retail & Stock to elevate our in-salon retail performance across the UK.
This is a high-impact role focused on driving retail growth, improving operational processes, and creating best-in-class visual merchandising standards across a diverse salon estate. You will work cross-functionally with salon teams, senior leadership, and key brand partners to maximise revenue and customer experience.
Key Responsibilities
1. Stock Control & Operational Processes
- Design and implement scalable stock control processes across the business
- Ensure consistent stock management, ordering, and reporting across all locations
- Drive compliance and accountability at salon level
- Reduce waste, shrinkage, and missed sales opportunities due to stock issues
2. Retail Growth & Commercial Performance
- Identify and implement initiatives to increase retail sales per client
- Analyse performance data to spot opportunities and underperformance
- Work closely with salon managers to drive retail KPIs and accountability
- Introduce campaigns, incentives, and training to improve product sell-through
3. Visual Merchandising & In-Salon Experience
- Develop and implement visual merchandising standards across all salons
- Adapt merchandising strategies to suit varying salon layouts and customer demographics
- Ensure retail displays are premium, consistent, and commercially effective
- Conduct regular salon visits to audit standards and provide hands-on support
4. Brand Partnerships & Commercial Collaborations
- Lead relationships with key partners such as L'Oréal
- Identify and launch innovative partnership opportunities to drive incremental revenue
- Manage activations, promotions, and joint campaigns
- Act as the internal lead for retail partner-related initiatives
About You
We’re looking for someone who thrives in a fast-paced, multi-site environment and can bring structure, energy, and commercial thinking to the role.
Essential Skills & Experience
- Proven experience in a similar retail, merchandising, or stock operations role
- Strong commercial mindset with a track record of driving revenue growth
- Experience building processes and systems from scratch
- Excellent organisational skills with the ability to prioritise effectively
- Confident communicator able to influence at all levels, from salon teams to senior leadership
- Self-starter with a proactive, solutions-focused approach
Why Join RUSH?
- Opportunity to shape and own retail performance across a national salon brand
- High level of autonomy and visibility within the business
- Blend of strategic influence and hands-on execution
- Work with leading global brands and innovative partnerships