Marketing Operations Manager

NineTwoThree AI Studio 🔹 100% remote | 🌎 Global team | ⏳ Full-time

If you're looking to work on cutting-edge AI products, solve challenging problems, and be part of a fast-moving, high-talent team, you'll love it here.

Join NineTwoThree AI Studio, a remote-first product design, engineering, and marketing studio, founded in 2012 and based in Boston. We build AI-powered web and mobile apps for big brands and fast-moving startups.

You'll work with really smart people, the kind of teammates who challenge you, push you forward, and make you better. We move fast and focus on getting things done.

We've been growing 20% every year for the last 5 years, which means there's plenty of room for career growth and promotions. Our work speaks for itself, some of our customers found us through five layers of referrals. That's how much people appreciate what we do.

We run on clear processes and strong leadership, so while we move quickly, we don't do chaos. We do high-quality work, and we do it right.

We focus on products with a positive impact in various domains from sports and health, to logistics and nuclear. But if you're into gambling, adult entertainment, or crypto, we're not your place.

Role Overview

We're hiring a Marketing Operations Manager to be the calm, organized backbone of our marketing engine.

While our Marketing Team Lead and Content Marketing Manager launch big creative bets, strategy, copy, campaigns, AI workflows, you run the system that lets all of it actually ship. You own the project boards, the production calendars, the cross-team handoffs, the email program, the reporting, and the day-to-day operational rhythm. You're the one who knows the status of every initiative without having to ask. You're the one who spots when something is off-track three days before it would have slipped.

You won't build the website yourself. You will own the website's production calendar: scoping requests, booking developer hours, booking designer hours, booking QA hours, briefing each handoff, and making sure pages ship on time and on spec. Same pattern for everything else: you don't do the creative or technical execution, you orchestrate the people who do.

This is not a strategist or copywriter role. It is not a designer or developer role. It is the role for someone who finds deep satisfaction in systems, checklists, automated workflows, and a board where every card is in the right column. Email marketing, however, is a serious craft you bring to the table. If "everything green by Friday and the campaign sent clean to a perfectly segmented list" is your idea of a good week, you'll thrive here. If you'd rather be the one writing the blog post or pitching the campaign, this isn't the seat for you, and that's fine.

You'll work directly with the Marketing Team Lead, the Content Marketing Manager, our designers, our developers, our QA team, and our AI engineering team. Your job is to make sure the work moves through the pipeline cleanly, the website reflects the latest of everything we ship, and the email program runs like clockwork.

Organization, attention to detail, follow-through, email expertise, and workflow automation are the entire job.

Key Responsibilities

Own Monday.com and Notion. Build, maintain, and improve the marketing boards. Templates with cascading dates for every recurring project (podcast episodes, YouTube videos, newsletters, blog posts, lead magnets, campaigns). Keep statuses current. Run the weekly marketing review. Chase blockers. Make sure every piece of work has a clear owner, due date, and next step.

Own the email program in HubSpot. This is one of the most important parts of the job. Build and send newsletters, nurture sequences, and lifecycle automations. Architect the segmentation strategy: who's a subscriber, who's an MQL, who's a customer, who's lapsed, and what each segment should receive. Build clean lists, manage suppressions, run A/B tests, monitor deliverability, and tune open and click rates over time. You're the person who knows where every contact is in the journey and why. The Content Marketing Manager writes the copy; you make the program run.

Book and coordinate developer, designer, and QA hours. You don't build the website, design the assets, or QA the work yourself. You scope it, book the hours, brief the right person, manage the queue, and make sure each piece comes back on time and meets the brief. You own the calendar of who's working on what, by when, for whom. When the developer needs context, you have it. When the designer needs the brief, you wrote it. When QA finds an issue, you triage it and route it back.

Run production workflows. Move every piece of work from idea to draft to edit to design to publish to distribution, across blog, email, podcast, YouTube, social, and gated assets. You don't write or design the content; you make sure every handoff happens on time and nothing gets dropped between teams.

Build and run workflow automations. Use AirOps, Claude, Claude MCPs, Zapier, and HubSpot workflows to remove repetitive work from the team. Spot the steps that get done the same way every week and turn them into automations. This is a real responsibility, not a side hobby. You should already think this way.

Manage the website production pipeline (not the build). Coordinate everything that ships on the site: new landing pages, blog posts, case studies, page updates, and copy swaps. You publish straightforward CMS items (blog posts, case studies) yourself in Webflow. Anything beyond that, you brief and book out to the developer, then QA the result before it goes live.

Maintain the marketing tech stack. Keep tools connected (HubSpot ↔ Webflow ↔ Monday ↔ Notion ↔ analytics). Catch broken integrations early. Document how everything fits together so the team isn't relying on tribal knowledge.

Own reporting. Keep dashboards in DataBox, HubSpot, and Google Analytics current and trustworthy. Pull weekly metrics across email, web, SEO, and content production. Surface what's slipping before anyone has to ask. Build the reporting cadence that lets the Marketing Team Lead and CEO see the state of the engine at a glance. You don't have to interpret the data strategically, but the numbers are your responsibility, accurate, current, segmented, and visible.

Run the operational rhythm. Weekly status across all marketing initiatives. Monthly tech stack and process audits. Quarterly review of which templates and workflows are working and which need to be rebuilt. You hold the cadence so the rest of the team can focus on creative work.