Warehouse Shift Manager

We’re looking for a Warehouse Shift Manager to work within the frozen warehouse team in Darton, Barnsley.

The role will see direct and indirect managerial responsibilities across various teams who are managing the operational activity.

As Shift Manager you will ensure the effective management of daily/weekly productivity, quality, Health & Safety, Environmental Management, costs, waste and people and maximise efficiency and drive change through continuous improvement in the completion of daily operational tasks, including, Picking, Packing, Labelling, MHE, & Goods In support.

The role will require consistent working within a Freezer environment, Personal Protective Equipment will be provided. 

About us

Company Shop Group is the largest commercial redistributor of surplus food and household products in the UK, enabling some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste.

The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities.

Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good.

Roles Responsibilities:

• Overall responsibility for the safe and efficient running of warehouse operations shifts across frozen (and supporting chill operations as required).
• Manage daily operational activity, monitoring workflows, risks, KPIs and SLAs, and implementing corrective actions to maintain service levels.
• Lead and motivate shift teams, including labour planning, staff deployment, temporary labour management and performance management.
• Ensure compliance with health & safety, food safety, hygiene, quality and environmental standards, including accurate completion of compliance documentation.
• Drive continuous improvement initiatives, operational efficiency and brand integrity controls across the operation.
• Investigate operational and product non-conformances, identify root causes and implement corrective actions.
• Conduct team management activities including briefings, 1:1s, development plans, absence management, recruitment, onboarding and disciplinary processes.
• Produce and review daily, weekly and monthly operational KPI reports and ensure effective shift handovers.
• Maintain training compliance, coach and develop colleagues, and support succession planning within the team.
• Act as a key operational contact, escalating issues to relevant departments and serving as an Emergency Response Marshall.