nahc

Account Manager, Japan

🇯🇵 Tokyo, Japonia Na miejscu Opublikowano Maj 27, 2026

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Lokalizacja Tokyo, Japonia

Tryb pracy Na miejscu

Język English

Opublikowano 27 maja 2026

Ostatnio sprawdzono 31 maja 2026

Kontekst JobGrid

Podsumowanie roli od JobGrid

Account Manager, Japan at nahc: Tokyo, Japonia; Na miejscu. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.

Location and workplace: Tokyo, Japonia, Na miejscu
Source freshness: checked by JobGrid on 2026-05-31.
Application path: candidates continue to the employer application page with non-personal referral tags.

We are hiring for a fast-growing, global e-commerce logistics solutions provider specializing in comprehensive, end-to-end return management. Operating across 17 locations worldwide, they help e-commerce businesses minimize the rising costs of returns—a rapidly expanding and underserved segment of the supply chain. Our innovative platform is trusted by major international marketplace and payment giants, positioning us as a leader in the logistics technology space.

What You Will Do

Relationship Management: Build and maintain strong, long-term relationships with existing customers based in Japan.
Customer Support: Efficiently manage inbound and outbound emails and phone calls, resolving queries with deep product knowledge.
Account Growth: Identify unique customer needs and deliver strategic business plans for key accounts to help scale their operations.
Value Delivery: Provide expert answers regarding products, pricing, and services while articulating the value of our comprehensive product portfolio.
Cross-Functional Collaboration: Work closely with the Business Development team to ensure a smooth, seamless handover of new clients post-contract.

What You Will Need

Language Skills: Native-level Japanese and business-level English proficiency.
Experience: 3–5 years of experience in account management or client-facing roles, ideally within the e-commerce or logistics industry.
Work Style: A self-starter who can work independently while remaining a strong, collaborative team player.
Communication: Exceptional communication skills, including active listening and clear articulation.
Efficiency: Strong prioritizing, time management, and organizational skills.
Problem Solving: Proven ability to create and deliver tailored solutions to meet specific customer needs.
Technical Savvy: Proficiency with modern productivity tools, G-Suite/MS Office, and industry-standard CRM, project management, or data analytics software.