Account Manager, Media Solutions

WHAT WE DO MATTERS:

At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success.

ABOUT THE ROLE AND OUR TEAM:

The experienced and driven Account Manager (you!) will partner with our Global Media Sales Team to develop media plans and optimize campaign and marketing opportunities to ensure long-term success for Global clients. This client-facing role is focused on relationship building, strategic media planning, campaign execution, and pacing/performance. The ideal candidate is meticulously detail-oriented, analytical, and a self-starter with a passion for digital advertising and client satisfaction.

RESPONSIBILITIES: 

• Manage the Advertiser/Agency/Client relationship in partnership with the Sales Lead and operate as the main point of contact for any matters related to your campaign assignments
• Effectively work with cross-functional departments such as Sales, Revenue Operations, Ad Operations, Product, Ad Insights, and Integrated Marketing
• Utilize multiple internal order management systems such as JIRA, Google Ad Manager, and Operative One
• Be a subject matter expert on all product and packaging offerings related to Global Media Solutions' core revenue category focuses
• Support Sales Lead in strategizing product offerings for all prospecting initiatives and inbound requests
• Create strategic media plans based on Client/Advertiser/Agency KPIs, inventory best practices, and proven success in past performance 
• Schedule and join internal brainstorming meetings with Sales and Integrated Marketing team members to review requests for proposals and provide strategic recommendations for media elements based on advertiser KPIs, budgets, and timelines 
• Check inventory and media plan availability across multiple order management systems
• Responsible for compiling margin analysis on a product and deal level, to ensure proposals comply with company best practices for pricing and discounting requirements
• Recommend product types for media pitches based on Advertiser/Agency timelines and internal deadlines for asset collection
• Process all Advertiser/Agency contracts & Insertion Orders with Management and Legal team members
• Activate campaign in order management systems and make sure all products are in Google Ad Manager to begin trafficking Advertiser/Agency tags and assets
• Prepare and lead external kick-off call presentation meetings to set expectations on requirements for timely launch, which includes deadlines for assets and ad spec requirements 
• Ensure internal teams, such as Ad Operations, Email Marketing, and Social Media teams, have the right assets with sufficient turnaround time for campaign deployment
• Be the liaison with outside vendors for the creation of custom high-impact rich media units
• Collaborate with the Integrated marketing team members and the Product team members on communication for all custom executions
• Confirm campaign activation with the Advertiser/Agency by providing screenshots of Launch Decks
• Monitor campaign pacing and performance in partnership with the post-sales Account Management team members and the Revenue Operations team
• Host bi-weekly client-facing meetings to review campaign performance and upcoming launches
• Make advertiser recommendations for optimizations or reallocations as needed, and process any potential revised Insertion Orders
• Responsible for sharing client-facing monthly reporting, including performance highlights when applicable
• Review monthly billing with the post-sales Account Management team members to ensure campaigns are invoiced accurately
• Present mid-year and end-of-year wrap decks to Advertiser/Agency to highlight benchmarks and performance to secure incremental/revenue renewals

SUCCESSFUL ACCOUNT MANAGER CANDIDATES HAVE:

• Bachelor’s degree with a strong academic record
• Minimum of 3 years of experience in media planning (at the publisher or agency level)
• Ability to multitask across multiple projects and stakeholders 
• Excellent communication skills, both verbal and written
• Outstanding Excel and PowerPoint skills are required
• Responds well under pressure with the ability to prioritize and complete tasks efficiently
• Operative One, Salesforce, Google Ad Manager, and JIRA experience is a plus

This role is Together@TKWW-eligible and based near one of our office hubs. You’ll be expected to work in the office two days a week as part of our hybrid work model.

#LI-Hybrid 

#professional

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey.   

WHAT WE LOVE ABOUT YOU:

• Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments.
• Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision.
• Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully.
• Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way.  You love to win, together.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people.

• For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
• For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.

To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.

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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Privacy Notice:  The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.