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Client Implementation Specialist

🇨🇦 Westmount, Kanada Na miejscu Obsługa i sukces klienta Średni poziom Opublikowano Cze 8, 2026
Lokalizacja Westmount, Kanada
Tryb pracy Na miejscu
Poziom doświadczenia Średni poziom
Język English
Opublikowano 8 czerwca 2026
Ostatnio sprawdzono 11 czerwca 2026
Kontekst JobGrid

Podsumowanie roli od JobGrid

Client Implementation Specialist at distro: Westmount, Kanada; Na miejscu; Średni poziom; Obsługa i sukces klienta. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.

  • Location and workplace: Westmount, Kanada, Na miejscu
  • Role classification: Obsługa i sukces klienta, Średni poziom
  • Source freshness: checked by JobGrid on 2026-06-11.
  • Application path: candidates continue to the employer application page with non-personal referral tags.

The Opportunity

Make the first impression count. As a Client Implementation Specialist, you are a new client's primary point of contact and strategic partner during their onboarding journey. You will guide them through HRIS setup, run their first payrolls, and ensure long-term satisfaction on our platform.

  • Compensation: $75,000 – $82,500 CAD / year

  • Work Arrangement: Hybrid (3 fixed days in office: Monday, Tuesday, and Thursday)

  • Location: 4269 St Catherine West, Westmount, Canada

What You'll Do (The Core Focus)

  • Own the Onboarding: Architect and execute implementation project plans for multiple concurrent client accounts.

  • Build the Infrastructure: Complete client shell configurations and create custom dashboards within our Prism HRIS.

  • Consult & Problem-Solve: Analyze a client's payroll, HR, and benefit needs to recommend and implement tailored software solutions.

  • Bridge the Gap: Run initial client payrolls, provide software training, and act as the core liaison between sales, internal stakeholders, and the client.

  • Track Milestones: Maintain real-time accurate data within our CRM (Client Space) to guarantee a seamless transition to the regular service model.

What You Bring

  • Industry Knowledge: 3+ years of related experience specifically within the HR/Payroll Outsourcing or PEO industry.

  • Systems Expertise: Hands-on proficiency with HRIS platforms, CRMs, and core payroll/tax subject matter.

  • Project Management: Strong analytical and time-management skills to lead clients through complex technical timelines.

 
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