Lokalizacja
Tulsa, Stany Zjednoczone
Tryb pracy
Na miejscu
Poziom doświadczenia
Junior
Kategoria
IT
Kategoria IT
Wsparcie IT i systemy
Język
English
Opublikowano
1 czerwca 2026
Ostatnio sprawdzono
3 czerwca 2026
Kontekst JobGrid
Podsumowanie roli od JobGrid
IT Support Specialist I at zeeco: Tulsa, Stany Zjednoczone; Na miejscu; Junior; IT; Wsparcie IT i systemy. This listing is part of JobGrid's Oferty pracy w IT support z publicznych stron firm. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Tulsa, Stany Zjednoczone, Na miejscu
- Role classification: IT, Wsparcie IT i systemy, Junior
- Source freshness: checked by JobGrid on 2026-06-03.
- Application path: candidates continue to the employer application page with non-personal referral tags.
**This position is fully on-site based out of our Headquarters in Tulsa, OK**
Job Description:
Provides Tier 1 technology support for a domain environment via phone, email, remote access software, and walk-ins. Gathers information for unresolved issues and escalates them to specialized groups.
Job Duties:
- Act as primary customer contact for incoming technical issues
- Gather required information and log into ticketing system
- Implement known solutions from Helpdesk Support Center
- Processes common workflows
- Escalate incidents beyond tier 1 support
Qualifications:
- Education: A+ Certification Preferred
- Experience: 1+ years of relevant experience
- Familiarity with Autodesk products is a plus
- Required Skills: Technology Savvy, Keyboarding, Troubleshooting, Customer Service
- Recommended Skills: Microsoft Office Proficiency, Naturally Organized