Account Manager (Mid-Senior)

Your day-to-day:

• Own the success of our business customers of various sizes;

• Engage in day-to-day communications with customers to ensure we are maximizing their business value;

• Identify and utilize up-sell and cross-sell opportunities within a designated customer portfolio;

• Ensure a seamless experience for the customer during product adoption and deployment;

• Work on customer agreements and renewals;

• Manage your opportunity pipeline and at-risk accounts;

• Engage in Strategic Account Management activities;

• Proactively identify team process improvements and contribute to projects to refine it;

• Go on business trips and visiting your clients (when applicable).

Your skills & experiences:

• Several years of experience leading customer engagements with a proven track record of delivering positive results for customers;

• Strong relationship management and problem-solving skills;

• Excellent written and verbal English communication skills;

• Creativity and an out-of-the-box thinking approach;

• Data-driven approach to sales with knowledge of or experience using key sales and mailing tools.

Nice to have:

• Experience working with international B2B clients;

• Prior experience in the technology sector;

• Strategic Account Management experience.

Salary:

• Gross salary: 2500-3800 EUR/month + bonuses. Keep in mind that we are open to discussing a different salary based on your skills and experience.
• To support your professional growth and make you feel taken care of, we’ve put together an expansive benefit package. It covers learning, well-being, celebration, and much more  — learn all about it here.