Admin Officer - Estate Services
Resumo da vaga pela JobGrid
Admin Officer - Estate Services at Incommunities: Bradford, Reino Unido; Presencial; Tempo inteiro; Júnior; Administração e back office. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Bradford, Reino Unido, Presencial
- Role classification: Administração e back office, Tempo inteiro, Júnior
- Source freshness: checked by JobGrid on 2026-05-28.
- Application path: candidates continue to the employer application page with non-personal referral tags.
We are currently recruiting an Admin Officer - Estate Services to join us on a full time permanent basis. You'll provide core administrative and operational support to the estate service, acting as the primary customer contact, resolving queries and complaints and coordinating resources and compliance activities.
This role is fully office based.
Mon to Thurs: 08:30 to 17:00. Fri: 08:30 to 16:30
About us
We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.
Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.
Duties include:
- Provide comprehensive administrative support to the Estate and Support Services team, including monitoring of workflows and productivity.
- Be the first point of contact for customers, both face to face and over the phone, answering queries, resolving problems, liaising with colleagues to offer our customers support and advice on our services
- Maintain and update computerised records and filing systems and complete all other clerical duties such as photocopying and the ordering of office supplies
- Receive and respond to customer queries and complaints
- Scheduling staff rotas and organising works to be undertaken by Estates staff