Content Author

We’re looking for a detail-oriented CMS Content and Data Author who thrives in high-volume digital environments and can balance speed with accuracy. You’ll play a key role in delivering product data changes alongside engaging web and app experiences, ensuring content is published efficiently, consistently and to a high standard across multiple digital touchpoints.

Key Responsibilities:

• Manage and publish digital content across web and app platforms within fast-paced trading and campaign cycles
• Build, edit and maintain promotional, product and campaign pages within the CMS
• Translate high volumes of product and promotional information into accurate, compliant and publish-ready digital content
• Validate content and product data including pricing, product descriptions, imagery, metadata and promotional messaging
• Ensure all content is quality checked, approved and delivered within agreed deadlines and SLAs
• Support homepage, landing page and feature content updates aligned to campaign and trading activity
• Maintain content governance standards, templates and publishing best practices
• Identify opportunities to improve publishing workflows, efficiency and accuracy
• Support previewing, scheduling and go-live activities across multiple digital channels
• Assist with troubleshooting content or publishing issues during live delivery periods
• Work within structured planning cycles while remaining adaptable to changing priorities and peak delivery periods

Requirements:

• Previous experience working within a CMS Author, Content Editor or Digital Content Executive role
• Experience using enterprise CMS platform Contentful is a must
• Experience publishing content across websites and/or mobile apps at scale
• Strong attention to detail with a focus on accuracy, consistency and quality control
• Comfortable handling large volumes of product, promotional or campaign-related content
• Understanding of digital content workflows, approvals and QA processes
• Experience working within fast-paced delivery environments with fixed deadlines
• Strong organisational and prioritisation skills
• Ability to work collaboratively with cross-functional teams including marketing, UX, QA, development and strategy
• Familiarity with structured content models, templates and reusable components
• Understanding of digital customer journeys and content best practice
• Awareness of SEO, accessibility and digital compliance best practices would be advantageous
• Comfortable working with spreadsheets, product data and asset management systems