Creative Producer, Link

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe’s high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless.

What you’ll do

You will be responsible for leading creative operations and creative production across our consumer brand Link, in close partnership with the Link Creative Director. This role is a hybrid mix of program management, project management, and creative production depending on the project phase. During certain periods you’ll be focused on the 10,000 foot view of the program, and at other times you’ll be working side-by-side with the creative team overseeing execution of every design detail during production.

Responsibilities

• Lead all Link brand program management:
• Roadmap development and management
• Budget oversight and management
• Project scoping, timelines and resourcing
• Develop strong relationships and trust with partner teams
• Drive visibility and strong communication across Brand Studio and partner teams
• Identify new ways to scale and build actionable paths forward
• Manage a high volume of simultaneous projects, ranging from small to large scale, and across surfaces - creative strategy, web, digital, social, brand systems, integrated campaigns, and email
• Partner closely with the Link Creative Director to further scale and evolve Link brand design systems at Stripe; optimize processes to streamline how work is done
• Partner closely with the XFN Design teams to ensure smooth execution, alignment and integration of design systems across all surfaces
• Drive clarity and alignment with leadership, creatives, XFN partners, and external agencies
• Own project management through documentation, tooling, trackers, standing meetings, org-wide updates, and Slack
• Source, onboard, and oversee external creative agencies
• Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadership
• Navigate challenges and blockers with ease; proactive in finding solutions, and always looking ahead for the team
• Uphold and advocate for design quality with cross-functional teams and vendors 
• Inspire and sustain a culture of excellence by collaborating with creatives in best practices and processes
• Identify opportunities to expand AI tooling and approach:
• Lead discovery of new AI tooling and processes for Link brand
• Identify ways to further drive automation, efficiency, and adoption of AI across the Link brand team
• Develop self serve brand resources using AI tools

Who you are

Creative producers at Stripe demonstrate passion for great design and have strong design sense. They’re experts in diving deep into details, expanding, evolving, defining, and documenting flexible systems and processes that achieve bar-raising quality and consistency at scale. 

The ideal candidate excels at keeping the work on track while maintaining (and raising) the bar on craft. They offer options and tradeoffs, crisply articulate decisions, iterate quickly, and collaborate seamlessly with senior leadership, marketers, creatives, and agency partners. Most importantly, they are meticulous when it comes to details.

Minimum requirements

• 6+ years of experience in similar roles and industries
• Think users first—understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with them
• Have a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment
• Can demonstrate strong design sense, industry knowledge and best practices, have deep knowledge producing complex brand and event design systems, and bringing design assets to life across the creative production process
• Have experience implementing AI tooling and automation systems, and driving adoption across teams
• Proven excellence in producing creative systems that are optimized for scale and growth
• Highly detail oriented and excel at simplifying complexity
• Strong track record successfully influencing outcomes both internally and with agency partners
• Can balance optimizing for speed and quality, with high craft and quality creative work
• Are persuasive in explaining your work, process, and decisions 
• Excellent organization and presentation skills, and excel in written and verbal communication
• Are passionate about Stripe’s mission