Face to Face Counsellor

Job Title: Face to Face Counsellor (Halton)

Reports to: Team Manager (Face to Face, IDP, CYP)

Direct Reports: N/A

Location: Based in Halton

21 hours a week (3 days)

Kooth is a fast-growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support.

Working in partnership with the NHS, we are already the UK’s largest digital mental health platform for young people aged 10-25 and adults. We use the collective insight from over one million hours of professional support we have provided to guide people to self-help, community support, and professional help that matches their wants, needs, and goals in life.

Key Components

• Offering face to face counselling and emotional wellbeing support to 11-25 year olds - 60%
• Clinical administration and CAMHS liaison - 20%
• Attending inhouse clinical support, supervision and training - 10%
• Attending management supervision and meetings including online meetings - 10%

Role Objective

Offer face to face counselling and emotional wellbeing support to children and young people and management of own caseload.

Responsibilities

• Providing face to face counselling or psychotherapy, support and advice to children and young people within the clinical and operational model 

• To work with young people with low and moderate mental health needs
• To refer suitable young people to Kooth online counselling.
• To refer to services in the young person’s local authority, particularly where specialist services are required or where Safeguarding concerns are noted. 
• To provide information for parents/carers and professionals wishing to refer young people to the Kooth service.

• Assessing and management of the risks and needs of each service user you interact with.
• Appropriately signposting and completion of referrals as required 
• Management of your own caseload.

• Providing short and mid-term therapeutic structured support and interventions to help with physical, emotional and mental health issues and distress.

• Providing therapeutic structured support and interventions for those with low and moderate mental health needs.
• Work within the professional ethical frameworks laid out by the BACP or equivalent 
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation.
• Maintain accurate case notes and records using Kooth approved systems and processes.
• Liaise with other professionals/services either internally or externally around referrals and safeguarding issues and concerns. For example; CAMHs, schools, social services, health authorities, 3rd sector organisations, GPs, youth and community services, and parents/adoptive parents/foster parents/carers.
• To attend external meetings if necessary with regards to a particular young person you may be working with.
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation.
• Maintain accurate information about shift duties and activity via the scheduling and rota system.  
• Attend and effectively contribute to clinical supervision and other clinical support 
• Commit to our mandatory in-house training and continuing professional development opportunities.
• Attend and effectively contribute to team meetings and other key organisational meetings. 
• Attend and effectively contribute to management supervision to review clinical work and overall performance against agreed work schedules (KPIs)