Front of House Associate
Resumo da vaga pela JobGrid
Front of House Associate at Runway East in Bristol, United Kingdom, is an onsite, full-time junior role in Hospitality, Retail & Frontline. JobGrid normalizes the listing into a comparable role record while keeping the employer’s original description separate from the page copy. The source was posted and last checked on 2026-05-29; no salary is listed, and candidates are sent to Runway East’s original public application page with non-personal referral parameters appended.
- Bristol, United Kingdom; workplace type: onsite.
- Employment type: full time; seniority: junior.
- Category: Hospitality, Retail & Frontline.
- Source freshness: posted 2026-05-29 and last checked 2026-05-29.
Who We Are
Since 2014, Runway East has been on a mission to destroy boring offices. Across London, Bristol, Birmingham, Bath, and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we’re committed to making a positive impact on people and the planet, supported by a passionate and friendly team.
The Role
As a Community Associate (our version of Front of House Associate), you’re the heartbeat of your Runway East site. You’ll be the person members rely on, the one who keeps everything running, and the face that makes people genuinely glad to come into work. It’s a varied, hands-on role - part hospitality, part operations, part community-building.
If you come from a hospitality background, you’ll feel right at home - this is essentially that, with 8am-5pm hours and with an incredible community around you. You’ll be on your feet, keeping spaces looking great, running floor checks, and rolling your sleeves up when things need sorting. That hands-on element is a big part of what makes the role rewarding, and it’s also how you build the best relationships with members - because you’re always out and about, not stuck behind a desk.
You’ll also be the face our members see every day - the person they stop for a chat, come to when something’s wrong, and remember when they think about why they love their office. Building those relationships is one of the best parts of this job, and our members genuinely feel it.
Read ‘A Day in the Life of a Community Associate’ to get an honest feel for the role.
A Roaming Role Across the South West
Your home base is Bristol, but this role covers both Bristol and Bath - so depending on the week and where we need cover, you could be at any of our South West sites.
All our sites have great teams and brilliant member communities, so you’ll get to know different spaces. If you like variety and don’t mind a bit of travel, it’s a genuinely fun way to work. We’ll talk through the practicalities with you during the interview.
What Your Days Look Like
Your time will roughly break down like this - though every site and day varies:
- ~50% Site checks, cleaning & maintenance - keeping kitchens, communal spaces and facilities in top shape. High step count, lifting, and plenty of moving around are all part of the deal.
- ~20% Member interactions - naturally woven throughout the day. Whether you’re doing a floor check or covering reception, you’re always building relationships and making people feel at home.
- ~20% Admin - managing our helpdesk, member comms, and keeping on top of day-to-day coordination.
- ~10% Events - hosting our member initiatives, from Cake Wednesdays to monthly community events. Events follow a tried-and-tested format, so you’ll be delivering and adding energy to them rather than designing from scratch.