Implementation Specialist (Health Tech)
Resumo da vaga pela JobGrid
Implementation Specialist (Health Tech) at Adoreal: Remoto, Estados Unidos; Tempo inteiro; Intermédio; Suporte e sucesso do cliente. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Remoto, Estados Unidos
- Role classification: Suporte e sucesso do cliente, Tempo inteiro, Intermédio
- Source freshness: checked by JobGrid on 2026-05-28.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Who We Are
We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry.
This job requires up to 50% travel throughout the US. Candidates should live within an hour to a major airport.
While we are a remote-first company, we are currently only able to hire candidates located in the following U.S. states: CA, CO, FL, GA, IL, OK, OR, PA, RI, TX, UT, and WA. We hope to expand to additional states in the future.
Who We're Looking For
We are looking for a highly organized and tech-savvy Implementation Specialist to lead the onboarding of clinics onto the Adoreal platform. This role involves project management, coordination across internal and clinic teams, and hands-on support with software setup, workflow digitization, data migration, and training. You will serve as the primary point of contact for clinics, ensuring a seamless and structured implementation process.
Responsibilities
Project Management & Coordination
- Serve as the main liaison between Adoreal and the clinic during onboarding.
- Facilitate data migration from the clinic’s existing systems in collaboration with technical teams.
- Organize and structure clinic data to align with Adoreal’s analytics framework and standards.
Software Setup and Data Migration
- Support the implementation and configuration of Adoreal’s EMR and CRM systems.
- Manage project timelines and track key milestones, deliverables, and dependencies.
- Coordinate efforts across internal teams (technical, CRM, training) and clinic stakeholders.
- Identify potential risks, communicate status updates, and resolve issues efficiently.
Training & Support
- Provide training and onboarding support to clinic staff, ensuring smooth adoption of systems.
- Develop and deliver onboarding documentation, training guides, and resource materials.
- Monitor post-go-live adoption and address ongoing support needs.
Candidate Profile
Experience & Background
- Minimum 3 years of experience in healthcare onboarding, software implementation, or project coordination.
- Hands-on experience with EMR systems and CRM platforms in a healthcare or clinical setting.
- Demonstrated success in managing multiple onboarding or implementation projects.
Skills & Competencies
- Strong project coordination and organizational skills.
- Technical fluency with EMR/CRM systems, data migration, and digital workflow tools.
- Ability to clearly communicate and guide clinic stakeholders through new system adoption.
- Collaborative, adaptable, and solutions-focused approach.