transcosmos (TCIS)
Italian-Speaking Customer Solutions Specialist
Localização
Remoto, Hungria
Modalidade
Remoto
Idioma
English
Publicado
15 de Maio de 2026
Última verificação
27 de Maio de 2026
Contexto da JobGrid
Resumo da vaga pela JobGrid
Italian-Speaking Customer Solutions Specialist at transcosmos (TCIS): Remoto, Hungria. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Remoto, Hungria
- Source freshness: checked by JobGrid on 2026-05-27.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Make a real impact every day!
As a Customer Solutions Specialist, you’ll support customers via phone and email, resolving service and technical inquiries with confidence and care. You’ll troubleshoot issues, provide clear solutions, and keep customers informed throughout their cases.
What You’ll Do
- Provide customer and technical support, including troubleshooting and installation/deployment assistance for engineers
- Resolve inquiries efficiently by following support procedures, escalating complex issues to Level 2 when needed
- Maintain data privacy and security compliance while collaborating effectively with customers, engineers, and internal teams
Please note that although this is a remote position, the work must be performed within Hungary!