Salesforce - Support Analyst
Resumo da vaga pela JobGrid
Salesforce - Support Analyst at Interpath Advisory: Gurugram, Índia; Híbrido; Tempo inteiro. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Gurugram, Índia, Híbrido
- Role classification: Tempo inteiro
- Source freshness: checked by JobGrid on 2026-06-05.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Salesforce Support Analyst
Interpath
Gurugram, India & Cape Town, WC, South Africa
Interpath is an international and fast-growing advisory business with deep expertise in a broad range of specialisms spanning deals, advisory and restructuring.
We offer the full spectrum of restructuring services from business performance improvement and value creation through to stress, distress and insolvency offerings. Our advisory practice consists of corporate finance, transaction services, valuations, debt advisory, tax, pensions, forensic accounting and e-discovery services.
We help our clients create, defend, preserve, sustain and grow value through the cycle. We work with businesses and their stakeholders across all areas of the market, from regional SMEs all the way up to large, complex multi-national organisations.
Our diverse teams provide specialist technical knowledge combined with deep sector experience across our service line specialisms. Since our foundation in 2021, Interpath has grown rapidly, and we now have a presence across the UK, Ireland, France, Germany, Switzerland, Austria, Spain, South Africa, Algeria, India, BVI, Cayman Islands, Bermuda, Barbados, Hong Kong and Singapore. By 2030 we aim to be one of the world’s leading advisory firms with a truly global footprint.
Role Overview
Interpath Advisory is seeking a Salesforce Support Analyst to join our Sales & Business Development function, working closely with IT. This is an entry-level opportunity for someone looking to develop their Salesforce and CRM skills in a business-facing role.
You will support the day-to-day use of Salesforce across Sales and Business Development teams, helping ensure data is accurate, users are supported, and reporting provides clear insight into the firm’s pipeline and performance.
You will receive hands-on experience across reporting, data management, and user support, with opportunities to grow your Salesforce expertise over time. This role does not involve Salesforce development or code changes but plays an important role in supporting business processes and improving user adoption.
Responsibilities:
Salesforce Support & User Assistance
- Provide first-line support to Salesforce users, responding to queries and helping resolve issues.
- Assist with onboarding new starters, including basic Salesforce training and guidance.
- Support users in following best practices for data entry and system usage.
- Help maintain user documentation, guides, and FAQs.
Reporting & Dashboards
- Build and maintain basic Salesforce reports and dashboards under guidance.
- Work with stakeholders to understand reporting needs and translate them into simple outputs.
- Support the production of regular pipeline and performance reports for Sales teams.
Data Quality & Maintenance
- Perform regular data checks and basic data cleansing activities.
- Maintain and update account, contact, and opportunity data to ensure accuracy.
- Identify and flag data quality issues to senior team members.
- Support adherence to data standards and processes.
Pipeline Support
- Assist with maintaining the Salesforce pipeline, ensuring opportunities are up to date.
- Support Sales teams in keeping records accurate and complete.
- Help prepare information for pipeline reviews and reporting.
Collaboration & Learning
- Work with IT and senior Salesforce team members to support testing of system updates.
- Provide feedback on common user issues and areas for improvement.
- Continuously develop Salesforce knowledge and skills.