Senior Software Implementation Consultant (US)
Resumo da vaga pela JobGrid
Senior Software Implementation Consultant (US) at Dayshape: Austin, Estados Unidos; Presencial; Tempo inteiro; Sénior; TI. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Austin, Estados Unidos, Presencial
- Role classification: TI, Soluções / arquitetura, Tempo inteiro, Sénior
- Source freshness: checked by JobGrid on 2026-05-28.
- Application path: candidates continue to the employer application page with non-personal referral tags.
About us
We’re Dayshape—an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI-powered resource management platform is helping organisations to achieve extraordinary results.
Our platform stands apart as the only solution that combines advanced AI, real-time project financials, and firm-wide insights to elevate resource management to a strategic function. By driving profitable growth, powering confident decisions, and ensuring satisfied clients and teams—we're helping our customers build strong organisations and careers for the long term.
Why our customers love Dayshape:
- We help professional firms optimise margins and increase revenue, unlocking access to more profitable work.
- We provide complete operational visibility today and the tools to confidently predict tomorrow.
- We empower firms to become the places where top talent wants to work - and the best clients want to work with.
At Dayshape, our purpose is to improve people's working lives, and our culture is an important driving force in helping us to do just that. We're a friendly, inclusive, and ambitious team—driven by our values and a shared commitment to success. If you’re ready to join a fast-growing, high-impact company that’s reimagining resource management, then let’s talk.
About the role
We are growing our US professional services team to meet the demands of our expanding enterprise customer base, and we're looking for a senior team member experienced in driving complex software implementation projects. Dayshape is a highly complex and configurable product — our implementation consultants bring a consultative mindset and deep expertise in leading scoping workshops with Resource Management and IT teams, hands-on data mapping and configuration, and a genuine understanding of the big picture to ensure customers get the most out of our product.
You will enjoy winning the hearts and minds of senior customer stakeholders and leveraging your experience to develop internal and external processes. Above all else, you will be a problem-solver, independently figuring out how to solve novel challenges and bring about business transformation that will deliver on our purpose to improve people's working lives.
You will be joining a fast-growing US professional services team — we've grown to a team of nine in just 18 months. Whilst Dayshape is no longer a start-up, we're still moving fast: we value people who think creatively, adapt quickly, and are energized by building something. We want people who work smart and are prepared to roll up their sleeves and collaborate in growing our business and building our reputation in the US.
The job will involve travel to customer sites as required through the course of the project. Anticipate a few days of travel each quarter.
What you’ll do
Work with deep focus on 1–2 enterprise customer accounts at a time, delivering real impact through the following:
- Lead workshops with business stakeholders and technical teams to understand the customer's current and future working processes and existing systems
- Identify technical gaps, document requirements, design solutions, and ensure successful project delivery
- Collaborate with business units to understand their needs and translate them into configuration and data specifications
- Provide thorough assessments of current-state and future-state business processes to establish technical solutions and conduct cost-benefit analyses
- Deliver comprehensive demos of Dayshape to new and prospective customers, contextualizing how the product can be used to transform their business processes
- Design and configure complex workflows tailored to each customer's operational requirements
- Run large onsite UAT sessions, managing issue trackers and tickets to ensure timely resolution, working with product to translate enhancement requests
- Prepare and deliver customer 'train the trainer' training
- Work with large, complex data sets
As a senior member of the team you will:
- Support the wider team with technical guidance
- Identify areas of improvement for customers and Dayshape's rollout methodology
- Mentor less experienced members of the team
- Support the production of Statements of Work by inputting into solutioning the implementation of Dayshape