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Strategic Finance Manager
Resumo da vaga pela JobGrid
Strategic Finance Manager at Open: Remoto, Emirados Árabes Unidos; Tempo inteiro. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Remoto, Emirados Árabes Unidos
- Role classification: Tempo inteiro
- Source freshness: checked by JobGrid on 2026-05-31.
- Application path: candidates continue to the employer application page with non-personal referral tags.
About Open
Open.cx is the AI-native customer support platform built for enterprises that cannot afford slow, expensive, or mediocre support. We automate over 80% of interactions for companies like MoneyGram, Mollie, TicketSwap, and More.com handling voice, email, and web at massive scale with AI that thinks fast and feels human.
We are backed by Y Combinator, Pioneer Fund, X by Unifonic. We recently raised $7M+ and are accelerating from a startup into a global scale-up. Our customers replace entire stacks of legacy tools, cut support costs by up to 12×, and deliver dramatically better experiences to their own customers.
We are a small, high-output team that ships fast, works directly with customers, and genuinely cares about the product we are building.
Your Role
Open.cx is on a 3–5× ARR year, scaling from a handful of enterprise logos to category-contender status. We need a financial architect to build the foundation for that growth and stay with us all the way through the next decade of scale.
Today, finance at Open lives in the founders' heads, a few spreadsheets, and an outsourced accounting partner. Your first mission is to turn that into a structured, compounding system a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week and that Series A investors will be proud to sign off on.
What You'll Do
Year 1+
First 100 Days
- Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.
- Stand up the weekly metrics email and the monthly board pack v1.
- Clean up the chart of accounts; compress the close to ≤5 business days.
- Build the v1 forecast model that survives contact with reality. Run it weekly.
- Choose the finance stack (NetSuite or QBO + Stripe/Maxio + Brex/Ramp/Pleo + Pigment/Cube/Mosaic).
- Diagnose unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.
Months 4–9
- Quarterback the Series A: model, narrative, data room, diligence, term-sheet review.
- Stand up multi-entity consolidation cleanly (EU/US subsidiaries).
- Build the pricing and deal-desk function — enterprise contract reviews, custom terms, ASC 606 compliance.
- Establish board cadence and investor reporting that the next round's leads will trust.
Months 10–18
- Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.
- Stand up audit-readiness in advance of Series B.
- Partner with the CEO on geographic expansion, M&A signals, and pricing 2.0.
Year 2+
Series B prep and close. Finance team scales to 7–12. Audit, tax, treasury, FX programme.