First Mile

Customer Service Advisor

🇬🇧 Birmingham, Vereinigtes Königreich Vor Ort Kundensupport & Customer Success Vollzeit Mid-Level Veröffentlicht Jun 3, 2026
Arbeitsort Vor Ort
Anstellung Vollzeit
Seniorität Mid-Level
Gehalt GBP 24,650+ / yearly
Sprache English
Veröffentlicht 3. Juni 2026
Zuletzt geprüft 6. Juni 2026

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GBP 24,650+ / yearly

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Customer Service Advisor at First Mile: Birmingham, Vereinigtes Königreich; Vor Ort; Vollzeit; Mid-Level; Kundensupport & Customer Success. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.

  • Location and workplace: Birmingham, Vereinigtes Königreich, Vor Ort
  • Role classification: Kundensupport & Customer Success, Vollzeit, Mid-Level
  • Employer salary shown on the listing: GBP 24,650+ / yearly
  • Source freshness: checked by JobGrid on 2026-06-06.

🌟 Join Our Team at First Mile - Where Recycling Meets Excellence! 🌟

Are you ready to embark on a thrilling journey with one of the UK's most dynamic environmental champions? Look no further! First Mile is not just a recycling company; we're trailblazers in sustainability, setting the bar high since 2004. With over 30,000 business customers relying on us to revolutionise their recycling practices, we're on a mission to redefine the way the world views waste.

🌍 **About First Mile:**

At First Mile, we're not just about recycling; we're about making a difference. Our vibrant culture celebrates individuality, fosters creativity, and champions impact. Join us in our quest to safeguard the planet, one recycled item at a time!

🚀 **About The Role: Customer Services Executive**

If you're passionate about delivering top-notch customer service, we have the perfect role for you! As a Customer Services Executive, you'll be at the forefront of our mission, dazzling customers with lightning-fast responses and expert solutions. From taking orders to tackling recycling queries, no challenge is too big for you!

⏰ **Working Hours & Compensation:**

- Monday to Friday, 8:00-4:00/ 9:00-5.00 with a 30 minute lunch break 

- Starting salary: £24,650 per year, plus an enticing performance bonus.

🌟 **Why Join Us?**

At First Mile, we're not just a company; we're a family united by a common goal: to make a meaningful impact on the world. Join us in the heart of Birmingham and be part of something bigger – a rapidly growing, multi-award-winning business where your voice matters, your growth is prioritised, and your passion for the planet drives everything we do.

Ready to take the leap? Apply now and let's embark on this exciting journey together! 🌱🚀

Responsibilities

- Handling inbound calls and emails from our valued customers.

- Resolving queries with finesse, whether routine or complex.

- Mastering the art of complaint handling like a true pro.