Engagement Manager

🇫🇷 Paris, Frankreich Vor Ort Kundensupport & Customer Success Senior Veröffentlicht Mai 29, 2026

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Standort Paris, Frankreich

Arbeitsort Vor Ort

Seniorität Senior

Kategorie Kundensupport & Customer Success

Sprache English

Veröffentlicht 29. Mai 2026

Zuletzt geprüft 30. Mai 2026

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Engagement Manager at Pigment in Paris, France, is an on-site Senior role in Customer Support & Success. JobGrid normalizes the structured facts, keeps the employer description separate, and sends candidates to the original public application page with non-personal referral parameters.

Paris, France; on-site; Senior; Customer Support & Success.
Source freshness: posted 2026-05-29 and last checked 2026-05-30.
Work language is English; the employer description is kept separate from the structured job facts.
Comparable classification uses the JobGrid category and seniority fields; no salary is listed in the payload.

Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.

As an Engagement Manager, you will lead the delivery of Pigment implementations for strategic customers. You will combine structured problem-solving, stakeholder management, and AI-enabled delivery to accelerate time-to-value.

This role is designed for high-potential talent from top consulting and technology backgrounds who want to operate at the intersection of business transformation and AI.

Key Responsibilities

Own end-to-end delivery of customer engagements
Structure complex business problems into scalable solutions
Lead executive workshops (CFO, COO, VP-level stakeholders)
Translate business requirements into solution design with Solution Architects
Leverage AI-powered capabilities to accelerate modeling and insights
Coordinate cross-functional teams (SAs, AI Architects, modelers)
Drive customer adoption and long-term value realization
Identify opportunities to expand into new use cases (ERP, operations, etc.)

Requirements

4–8 years of experience in consulting, tech, or data-driven roles
Bachelors or Masters degree from a top tier educational institution
Experience at leading professional services firms or top tier technology companies
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Interest in AI and enterprise software

Nice to Have

Experience in FP&A, supply chain, or operations
Exposure to data platforms or AI tools

What We Offer

Opportunity to shape the future of AI-driven enterprise planning
Exposure to top-tier global customers
Fast growth environment with high ownership
Strong career progression into leadership roles

#LI-HYBRID

#LI-LS1

What we offer

Competitive package
Stock options to ensure you have a stake in Pigment's growth
The best health insurance with Alan Blue, entirely free for you and your family
Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility
Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France
A Learning Stipend per year, for you to develop into areas that amplify impact for your careers or personal development
Remote work stipend to have the best work station possible at home
Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
High-end equipment (based on stock/availability) to do your work in the best conditions

We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.