Infotel UK
ITSM Consultant
Standort
Prestwick, Vereinigtes Königreich
Arbeitsort
Hybrid
Seniorität
Senior
Kategorie
IT
IT-Kategorie
Solutions / Architektur
Sprache
English
Veröffentlicht
1. Juni 2026
Zuletzt geprüft
4. Juni 2026
JobGrid-Kontext
Rollenübersicht von JobGrid
ITSM Consultant at Infotel UK: Prestwick, Vereinigtes Königreich; Hybrid; Senior; IT; Solutions / Architektur. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Prestwick, Vereinigtes Königreich, Hybrid
- Role classification: IT, Solutions / Architektur, Senior
- Source freshness: checked by JobGrid on 2026-06-04.
- Application path: candidates continue to the employer application page with non-personal referral tags.
ITSM Consultant
Infotel UK is seeking an experienced ITSM (IT Service Management) Consultant to join our team. The successful candidate will work closely with clients to analyze, design, and implement ITSM frameworks, ensuring alignment with business objectives and improving overall IT service delivery.
Key Responsibilities
- Assess client IT service management processes and recommend improvements based on best practices.
- Develop and implement ITSM strategies, including configuration of ITSM tools such as ServiceNow, BMC Remedy, or similar platforms.
- Facilitate ITIL process design and adoption, including incident, problem, change, and asset management.
- Provide guidance on ITSM governance, metrics, and continuous improvement initiatives.
- Support service transition and transformation projects to enhance service capabilities.
- Conduct training and workshops for client teams to build ITSM capabilities.
- Collaborate with stakeholders at all levels to ensure successful delivery of ITSM solutions.
- Stay current with industry trends and ITSM advancements to provide innovative solutions.