Lifestyle Concierge - English, Mandarin, Cantonese Speaking - Singapore
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Lifestyle Concierge - English, Mandarin, Cantonese Speaking - Singapore at Ten Group: Remote, Singapur; Vollzeit. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Remote, Singapur
- Role classification: Vollzeit
- Source freshness: checked by JobGrid on 2026-05-30.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Do you speak English/Mandarin/Cantonese fluently?
Are you a confident, natural organizer?
Are you passionate about helping people?
Looking to join a rapidly growing, entrepreneurial and tech-focused company?
Yes? Read on…
Ten is looking for passionate, motivated and resourceful individuals to join our APAC team. As a Lifestyle Manager, no two days are ever the same. You will use your knowledge, contacts and know-how to deal with interesting and often complex requests. You will primarily be dealing in the following areas; Travel, Retail and Entertainment including restaurant and ticket knowledge. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within you team and across the company as a whole. You will use your research and communication skills to provide personalized solutions to our members request within specified time frames.
Who We Are
At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a 20 + strong global office network with over 800 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.
We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members. Will you help take us there?
Your Responsibilities:
- Have an in-depth understanding of your members’ lifestyle needs, interests and requirements
- Establish clear, detailed and thorough briefs from members
- Manage members' requests on the phone
- Research the best options to meet and exceed the lifestyle requirements of the member
- Always go above and beyond on your members’ requests
- Proactively offer tailored lifestyle suggestions to your members to maximise the value they get from the service
- Act as an advisor and advocate to both the member and your colleagues to facilitate good effective communication, including any required translating of responses to the member
- Ensure members’ expectations are managed within the agreed deadlines
- Work with the member satisfaction ambassador to resolve and own all customer complaints relating to your members.