Five Star Solutions
Operations Supervisor
Standort
Guatemala City, Guatemala
Arbeitsort
Vor Ort
Sprache
English
Veröffentlicht
5. Mai 2026
Zuletzt geprüft
30. Mai 2026
JobGrid-Kontext
Rollenübersicht von JobGrid
Operations Supervisor at Five Star Solutions: Guatemala City, Guatemala; Vor Ort. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Guatemala City, Guatemala, Vor Ort
- Source freshness: checked by JobGrid on 2026-05-30.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Five Star Solutions, headquartered in Sioux Falls, SD, is seeking a full-time, on-site Operations Supervisor for our Guatemala City location. This role provides dedicated on-site leadership ensuring smooth day-to-day site operations, strong coordination with U.S.-based leadership, and a positive on-site experience for associates. This role is ideal for an experienced operations professional who is highly organized, collaborative, and adaptable as the site continues to grow. We are seeking a motivated and hands-on Onsite Operations Supervisor to support daily operations and lead front-line teams in a fast-paced environment. This role is ideal for someone who thrives on the floor, leads by example, and is passionate about driving performance and accountability.
Responsibilities
- Supervise and support daily onsite operations to ensure efficiency and service quality
- Provide real-time coaching, feedback, and performance management to team members
- Maintain a strong floor presence, actively engaging with staff and handling escalations as needed
- Monitor key performance metrics and implement process improvements
- Ensure adherence to company policies, procedures, and professional standards
- Foster a positive, accountable, and high-performing team environment
- Adapt quickly to changing priorities and operational needs
Qualifications
- 1+ year of experience in a supervisory or team lead role
- Proven track record of effective performance management
- Process-oriented mindset with strong attention to detail
- Willingness to remain hands-on, including high floor presence and phone involvement
- High level of professionalism, reliability, and accountability
- Flexible and adaptable in a dynamic, onsite work environment
As Five Star continues to grow, we are looking for a leader who leads from the front and is a strong communicator with the ability to motivate and guide teams. The ideal candidate would be a solution-oriented thinker who can balance people and process.