Polish-Speaking Technical Support Analyst
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Polish-Speaking Technical Support Analyst at transcosmos (TCIS): Debrecen, Ungarn; Vor Ort. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Debrecen, Ungarn, Vor Ort
- Source freshness: checked by JobGrid on 2026-05-27.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Turn Tech Support Into Something That Matters!
Looking for more than just a job?
Join transcosmos Europe and support a game-changing brand in the world of portable power and sustainable technology. These aren't ordinary products — they’re smart, solar-ready solutions helping people stay connected wherever life takes them.
As a Technical Support Analyst you'll be the go-to expert for the users who rely on this innovative tech every day. You won’t just be answering questions — you’ll be powering adventures, solving real-world problems, and making sure customers feel confident using cutting-edge energy solutions.
Technical details about the position
Working hours: 8:30-17:00, included 1 hour break
Employment type: Full-time, 40 hours / week
Base location: on-site, 4032 Debrecen, Vezér street. 39., (Tudáspark), Hungary
What You’ll Be Doing
- Respond to customer inquiries via phone and email with professionalism and clarity
- Troubleshoot and resolve issues related to charging, solar connectivity, mobile app usage, and more
- Guide customers through product features and best practices
- Escalate technical issues following structured processes
- Own the customer journey from first contact to final resolution
- Log all interactions accurately and ensure compliance with privacy and security standards
- Collaborate with your team to deliver exceptional support