Senior Intelligence Analyst
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Senior Intelligence Analyst at Jobs 3Zhrgfr19Jzkwtbhmemync: Remote, Vereinigte Staaten; Vollzeit; Kundensupport & Customer Success. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Remote, Vereinigte Staaten
- Role classification: Kundensupport & Customer Success, Vollzeit
- Source freshness: checked by JobGrid on 2026-05-31.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Blackbird.AI helps organizations discover emergent social media threats and stay one step ahead of real-world and reputational harm through our AI-powered Narrative and Risk Intelligence Platform. No matter the job or where it’s located, we’re all connected by a shared vision: To lead and enhance the landscape of risk intelligence.
The Senior Intelligence Analyst will specialize in Narrative Risk Intelligence. In this role, you will leverage your expertise in intelligence using Blackbird.AI’s Constellation analytics platform to conduct social media analysis, identify risk areas, and create compelling client deliverables.
In this role, the Senior Analyst will lead projects for prominent private and/or public sector clients, through the provision of analytic reports, briefings, and customer training on Blackbird’s technology tools. The Senior Analyst will also work closely with the Blackbird Customer Success team to ensure client satisfaction throughout a project’s lifecycle. The candidate will also provide support to various commercial, product, and marketing initiatives.
As the Senior Intelligence Analyst you’ll have the chance to:
- Lead client reporting projects as the Blackbird intelligence representative.
- Conduct social media intelligence analysis using Blackbird.AI’s Constellation analytics platform to identify and monitor risk areas.
- Create client deliverables, including reports and presentations, based on analytical insights.
- Maintain positive client relationships throughout the project lifecycle, including the provision of training, onboarding, and other support services to customers.
- Demonstrate expertise in Blackbird.AI’s Constellation software product to external audiences.
- Contribute to other commercial opportunities such as marketing and thought leadership content creation, or sales support activities.
- Perform other ad hoc intelligence, support, product, R&D, and administrative tasks, including Quality Assurance checks for Blackbird.AI’s software products.