Senior IT Operations & Deployment Specialist

Sword Services Greece is an IT Services and Software Solutions provider company, driving EU Institutions and Global Leaders in their Digital & IT transformation. As part of the Sword Services Greece team, you'll leverage your expert IT competency to drive critical projects, ensuring rapid, precise delivery that consistently meets, and often exceeds, the expectations of our global clients.

About the role...

We are currently seeking an experienced Senior IT Operations & Deployment Specialist to join our team. The successful candidate will work in a multinational environment on a multitude of tasks supporting our business in implementing and developing solutions for large EU and international institutions and private sector companies in Greece and abroad.

What you will do...

• Assemble and configure IT system components, ensuring compatibility, stability, and alignment with architectural standards;
• Deploy systems across testing, pre-production, and production environments, including contributing to deployment automation and release coordination;
• Monitor system performance and Alerting, performing routine administration, alerting configuration and fine-tuning in (e.g. Grafana, ELK stack, Dynatrace, Splunk) ensuring the reliability, availability, and performance of IT Systems;
• Troubleshooting and resolving production incidents at the 2nd level within the agreed SLAs;
• Manage core infrastructure elements such as servers, databases, storage, and networking components;
• Support CI/CD processes, maintaining pipelines and integrating version control systems to streamline continuous delivery;
• Maintain accurate documentation for deployments, configurations, and operational procedures, supporting knowledge transfer and compliance;
• Contribute to Release and Capacity planning, ensuring deployments align with organisational timelines and quality expectations and perform capacity planning to ensure that systems can handle current and future workloads.

Technical Skills required...

• BSc's degree in Information Technology, Computer Science or any other relevant field;
• Minimum 8 years of hands-on experience with automation, scripting, and deployment tools;
• Minimum 8 years of experience with Linux/Unix systems, scripting, container orchestration and system administration (monitoring, tuning, troubleshooting);
• Knowledge of CI/CD pipelines and DevOps practices to streamline deployments and automate recovery processes;
• Experience in the operation and optimisation of middleware and integration technologies, including API gateways, messaging, event-streaming and data-transformation;
• Experience in industry-standard development frameworks and tools such as Spring, Spring Boot, JPA, Junit, JavaEE, Docker, Kubernetes and SQL scripting;
• Experience in domain configuration, JDBC tuning, clustering, and troubleshooting;
• Experience in Database administration and monitoring, including Oracle DB;
• Experience in cloud environments such as Azure AWS will be considered a plus;
• Fluent in English, with strong written and verbal communication skills.

Behavioral Attributes...

• Self-Development: Shows eagerness to grow and achieve more in respective area of expertise;
• Adaptability / Flexibility: Shows ability to cope with fast changing technologies and requirements;
• Solution focused mindset: Focus on work quality results with attention to detail and delivery of tasks within agreed deadlines;
• Focus on Customer either internal or external;
• Creativity & Initiative: Proposes ideas and solutions to existing ways of working, takes initiatives, identifies risks and works proactively;
• Teamwork: Collaborates effectively & efficiently with various diverse and geographically distributed work teams;
• Accountability: Shows strong sense of responsibility and ownership of the activities assigned;

What's in for you...

• Competitive remuneration package;
• Meal voucher card;
• Private medical plan;
• Private pension plan;
• Shuttle Bus;
• Opportunity to work in challenging, large scale projects with high visibility and impact;
• Continuous learning and development plan;
• Teambuilding events

Our Culture...

At Sword, our values define how we behave towards our colleagues and clients, and that is Respect and Collaboration. We believe that together we achieve more! Grasp a taste of our daily life at our Sword Services Greece Experience page on .

Please submit your CV in English. All applications will be treated as strictly confidential.

At Sword we are dedicated to fostering a diverse and inclusive workplace and we ensure that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of our culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

If you don't tick all the boxes but feel you have some of the relevant skills and experience, we're looking for, please do consider applying and highlight your transferable skills and experience. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.